Package Delivery Driver

Job Description

Job Description

Pay: $23.25–$24.00 per hour

## Job Description

EPIQ Logistics is a respected Amazon Delivery Service Partner focused on safety, teamwork, dependability, and consistent operational success. We are seeking an experienced Amazon DSP Dispatcher who is familiar with Amazon delivery processes, driver coordination, and the day-to-day needs of a fast-moving delivery operation.

## Position Overview

The DSP Dispatcher helps keep daily operations organized and efficient by supporting drivers, monitoring routes, and ensuring performance goals are met. This role is a great fit for someone who enjoys staying active in the operation, solving issues as they arise, and communicating clearly with both drivers and leadership.

We are looking for a confident, reliable team member who can remain composed in a busy environment, make smart decisions quickly, and help maintain a positive, productive workplace.

## Key Responsibilities

Manage daily dispatch activities and support timely, smooth route launches

Track driver progress throughout the shift using Cortex

Assist drivers in real time with rescues, reassignments, troubleshooting, and route-related concerns

Monitor important performance metrics, including DCR, POD, EOC, safety, and on-time dispatch

Organize rescue plans and adjust routes when operational needs change

Communicate directly with Amazon OTR leadership about daily operations and performance updates

Make sure company policies and Amazon standards are followed

Support driver coaching, accountability, and ongoing performance improvement

## Requirements

Previous Amazon DSP dispatch experience is required

Strong understanding of Amazon Flex, Cortex, and delivery performance metrics

Strong communication, leadership, and organizational skills

Ability to handle multiple tasks while staying focused in a fast-paced environment

Excellent problem-solving and decision-making skills

Weekend availability and flexibility with scheduling

Comfortable using computers, tracking data, and monitoring operational performance

## Compensation & Benefits

Competitive hourly pay

Performance bonuses

Paid time off

Health benefits, if applicable

Opportunities for growth within the company

Job Types: Full-time, Part-time

## Benefits

Health insurance

Paid time off

Work Location: In person