HOUSEKEEPER LEAD (FULL TIME)

Housekeeper Lead (Full Time)

We are seeking a full-time Housekeeper Lead at UPMC Pinnacle Ambulatory in Harrisburg, PA, with an immediate hiring need. The position requires prior housekeeping experience and offers a fixed pay rate of $16.00 per hour. The work schedule is Monday to Friday from 5:00 pm to 1:30 am, with further details provided during the interview. This role involves supervising and training housekeeping staff, ensuring cleanliness standards are met, and resolving guest complaints. Crothall Healthcare, a Compass Group company, emphasizes a culture of caring and offers various benefits including health insurance and retirement plans.

Job Summary: Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards. Assists where necessary to ensure optimum service to guests.

Essential Duties and Responsibilities: Provides quality service to customers by providing one-on-one attention to detail. Ensures assigned staff have reported to work and clocked in properly; documents late or absent employees. Resolves internal/external guest complaints to ensure guest satisfaction. Documents call offs, and replaces for any shift. Coordinates assigned staff breaks. Prepares and distributes assignment sheets to staff and reviews priorities. Communicates additions or changes to the assignment sheets as they arise throughout the shift. Assigns designated keys, radios and beepers to assigned staff. Maintains accurate record of such assignments and ensure security of keys. Checks all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instructs designated personnel to correct deficiencies. Inspects areas to confirm cleaning standards have been met. Assists staff to ensure highest standards of cleanliness and service. Conducts staff training as assigned. Contributes to the team; exhibits professionalism with customers, fellow employees and others. Performs other duties as assigned.

Benefits for our team members include a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and other voluntary benefits including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program. Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs) and paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Crothall maintains a drug-free workplace.