Senior IT Support Engineer
Unifi
General information Job Title Senior IT Support Engineer Date Tuesday, July 28, 2026 Entity Unifi Aviation, LLC Posting City Atlanta Posting State Georgia Exempt or Non-Exempt Position Exempt Shift A.M. shift Requirements and Description Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 250 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do. Unifi is the nation’s largest aviation services provider, with over 45K team members and a global footprint spanning over 240 airports in the U.S., Canada, the UK, Ireland, and continental Europe. We deliver reliable, high quality aviation services that support global travel and the world’s leading airlines. At Unifi, you’ll be part of a diverse, inclusive team where passion, integrity, and empathy are at the core of what we do.We are seeking a Senior IT Support Engineer to provide end-user technical support across our corporate and field operations teams. This role serves as a key point of contact for IT-related issues, ensuring timely resolution of support requests involving devices, applications, system access, and general troubleshooting.The ideal candidate will have hands-on experience supporting Windows environments, Microsoft 365 applications, and endpoint management tools while delivering excellent customer service to both office and frontline employees.Essential Duties and ResponsibilitiesServe as the primary point of contact for day-to-day IT support requestsTroubleshoot hardware, software, printer, mobile device, and application-related issuesProvide remote and onsite support for employees as neededManage support tickets from intake through resolution within the ticketing systemPrioritize requests based on business impact and service level expectationsDocument troubleshooting steps, resolutions, and escalations accuratelySupport setup, imaging, configuration, and deployment of laptops and mobile devicesAssist with routine software installations, updates, and system patchingSupport Microsoft 365 applications including Outlook, Teams, and OneDriveAssist with password resets, account access, and MFA troubleshootingSupport user account administration within Azure Active Directory (EntraID)Assist with device management and policy support through Microsoft IntuneEscalate advanced technical issues to senior IT resources or vendors when appropriateMaintain knowledge base documentation and standard operating proceduresIdentify recurring issues and recommend process improvementsQualificationsMust be able to pass a pre-employment drug screen and background check2–5 years of experience in Help Desk, IT Support, or End User SupportExperience supporting Windows 10/11 environmentsFamiliarity with Microsoft 365, Azure Active Directory (Entra ID), and Microsoft IntuneExperience using ServiceNow or similar ticketing systemsWorking knowledge of TCP/IP, DNS, VPN, and basic network troubleshootingStrong troubleshooting and problem-solving skillsExcellent communication and customer service skillsAbility to manage multiple priorities in a fast-paced environPreferred QualificationsExperience with SCCM/MECMMicrosoft certifications such as Azure Fundamentals or Modern Desktop AdministratorExperience supporting multi-site or distributed workforce environmentsPhysical Requirements / Work Environment:Ability to sit, stand, and work at a computer for extended periodsAbility to lift and move IT equipment up to 25 pounds as neededOccasional travel to local sites may be required "Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."
- ...Senior IT Service Desk Technician Old Republic Bitco is seeking a Senior IT Service Desk Technician to join our office located in... ...collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence...SeniorTemporary workWork experience placementWork at officeRemote work
- Job-ID32122397Reference26-01093 Job Title: ( IT Senior Support Specialist 3 ) About Kyyba: Founded in 1998 and headquartered in Farmington... ...Companies in Detroit TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions Best of MichBusiness winner in HR...SeniorLocal areaVisa sponsorshipWork visa1 day per week
- ...Guide users through problem-solving steps and provide technical support to ensure productivity. ~ Maintain professionalism and... ...on system performance, issues, and resolutions. ~ Track IT assets and manage inventory. ~ Liaise with vendors and...Senior
$144k - $176k
...a hands-on Solution Architect Senior Manager you will be responsible... ...the architecture, design, and engineering enablement of our Data Layer... ...coordinate joint initiatives.Support product squads translating and... ...and Data Governance teamsBCG IT and Knowledge Teams: Business...SeniorWork at officeLocal area- Georgia Institute of Technology in Atlanta, GA seeks a Senior Technical Support Associate to provide expert assistance for IT systems, applications, and hardware. You will respond to inquiries, troubleshoot issues, and ensure smooth operation of services across campus....Senior
- ...moves at the edge. Our mission is to make it seamless for developers to build... ...military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data... ...’s hardest connectivity problems. As a Senior Technical Support Engineer, you will serve as a trusted technical...SeniorWork at officeRemote workFlexible hours
- Georgia System Operations Corporation (GSOC) in Tucker, GA is seeking a Senior IT Vendor Management Analyst III-V to lead the day-to-day vendor lifecycle, software licensing, renewals, cost allocation, and chargeback reporting across GSOC, OPC, and GTC. This on-site role...Senior
$150.1k - $227k
...OverviewSalesforce is seeking an experienced Senior Technical Program Manager to lead programs and projects within the IT Delivery Services organization. This is role would be supporting programs within the IT Experience Engineering sub-pillar. The initiatives in this area...SeniorFull timeShift work$87.6k - $131.3k
...themselves. Our Team. Our Passion. Our Approach. This Mid/Senior-level Customer Support Software Engineer will be responsible for providing L2/L3 technical... ...other job-related duties as requested by their supervisor.It is the policy of FORTNA and its affiliated companies...SeniorFull timeLocal areaRemote workShift workWeekend workWeekday work$163.4k - $322.1k
Position Summary Engineering Transformation-Strategy Growth and Transformation Technology Senior Manager - AI & Engineering/EaaSJoin our AI & Engineering team in transforming... ...in the commercial professional services IT consulting sector working on large scale IT...SeniorLocal areaFlexible hours- ...Employment Type: Full TimeIndustry: Computer SoftwareClient: WiproContact: Meghana GorusuCompany: SRI Tech SolutionsPosition: Senior Product /Application Support EngineerLocation: Atlanta, GARequired Skills & Qualifications:• 6-8+ years of relevant experience in Application...SeniorFull time
- ...IT Help-desk Technician Metasys Technologies is looking for multiple IT Help Desk Technician candidates for a contract opportunity. Position: IT Help-desk Technician Duration: 1+ month Location: Atlanta, GA 30308 Pay Rate: $15-$17/hr. on W2 Candidates will spend...Contract workImmediate start
- ...expansion will include a team of Technical Support Specialists. We are seeking to fill the... ...through replication and testing.As a Senior Technical Support Specialist, you will:Provide... ...’s degree in computer science, Software Engineering or related field, or an equivalent...SeniorWork at office
- ...expected to be around 8-12 years in any IT industry with at least 3-4 years of relevant... ...experience in operation and production support. 2. Must have experience in IoT platform... ...and manage escalation incidents to L3 engineers or 3rd party vendors as necessary with proper...SeniorWork experience placement
- We’re Hiring!Senior Technical Support Specialist Celebrating over 100 years in the community, Citizens... ...specifications,Maintain CTB's IT services through installing and upgrading... ...technical major such as computer science/engineering or equivalent combination of education...SeniorFull timeTemporary workWork at officeRemote workFlexible hours
- Axon Enterprise is seeking a technically skilled Customer Support professional in the Atlanta area to troubleshoot software/hardware issues, assist customers, and maintain product knowledge across Axon solutions and policies. The role emphasizes problem solving, clear communication...Senior
- A technology solutions provider in Georgia is seeking an IT Help Desk Technician I to provide first-level technical support. The role involves troubleshooting common hardware, software, and access issues while supporting the IT operations to keep the business running....Remote job
- ...Texas Chicken Employee Job Description Job Title: IT Support Engineer Reports To: Director of Technology Operations... ...issue resolution, and improve overall user experience. In this senior role, the engineer will serve as a subject matter expert, mentor...Remote work
- ...Job Description Job Description IT Technical Support Specialist *Candidate MUST be local to Milledgeville 31062 area* This support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal...Local areaImmediate start
- ...Loan Support Analyst Senior At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture...SeniorWork experience placementWork at office
- ...foundation towards good design.You appreciate feedback and support from fellow researchers, designers, engineers, analysts, or product managers in our cross... ...view that guides quality decisions.The User Experience Senior Principal is responsible for strategic UX activities...SeniorWork experience placementNight shift
$125k - $140k
...SystemsProblem solve and provide solutions align resources to develop comprehensive plans by priority accounts.Will act as matrix team Health IT subject matter expert to both internal and external stakeholders. Working collaboratively with customers including end users,...Full timePart timeImmediate startWorldwide- The Senior Helpdesk Technician acts as the primary escalation point for all technical issues, owning hardware, software, and connectivity... .... The role also involves imaging and deploying laptops, supporting conference room A/V systems, and documenting troubleshooting steps...Senior
$91k - $321.5k
...Senior Manager, R&I Managed Services Deals Desk The Opportunity: As a Senior Manager in the R&I Managed Services Deals Desk, you will play a pivotal role within our Internal Firm Services practice, focusing on enterprise risk management. You will be responsible for...SeniorH1b- ...high complexity within one or more development environments. The Senior BA works with both software developers and business customers... ...Leadership Skills • Knowledge of the business area that they support, including a solid understanding of the customer's existing business...SeniorWork experience placementWork at officeLocal areaRemote work
$148k - $194k
...your mark for patientsWe are looking for a Senior Principal Programmer (Statistical... ...reporting needs into well-governed study setups, support compliant platform operations, and help improve... ...: 2026-07-21Profession: Finance, Digital, IT & Project ManagementEmployment type:...SeniorPermanent employmentWork at officeLocal area$168k - $240k
...their desired business outcomes. We accelerate the growth of more impactful work and the evolution of Slalom.The Role: M&A Principal/Senior PrincipalWhat You’ll Do:* Delivery areas include:* Executing operational due diligence* Creating integration strategies, plans and...SeniorTemporary workWork at officeLocal areaImmediate start- ...benefits Employee stock purchase planJob DescriptionYour RoleThe Senior Principal, Fund Assurance provides independent oversight and... ...enabled solutions to enhance risk detection, improve efficiency, and support proactive, insight-driven decision-making. Success in this role...SeniorFull timeWork at officeFlexible hours
- As a Senior Specialist - Technical Sales, you will be in a customer facing role, handling... .... You will provide pre- and post-sales support and expertise in a specified product... ...Equivalent required; Bachelor’s Degree - Engineering or Business preferred3+ years Electrical...SeniorFor contractorsImmediate startWorldwideShift work
$210k - $256.67k
...including multi-vendor and complex client organizations.Develop and implement well-structured program delivery frameworks.Collaborate with IT, business, and change management teams to ensure program success.Maintain strong working relationships with stakeholders at all...SeniorFull timeTemporary workRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Support Engineer. Be the first to apply!
- implementation support engineer Atlanta, GA
- senior application support engineer Atlanta, GA
- IT support engineer Atlanta, GA
- senior support engineer Atlanta, GA
- IT engineer Atlanta, GA
- technical support engineer Atlanta, GA
- senior IT engineer Atlanta, GA
- IT developer Atlanta, GA
- IT software developer Atlanta, GA
- line support engineer Atlanta, GA


