Clinical Account Associate, Kentucky / Tennessee

Overview Passionate about precision medicine and advancing the healthcare industry? Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Responsibilities Work with the Clinical Account Executive (CAE) on plans for gaining and retaining new and existing clients. Collaborate and coordinate with all sales positions (VP, Sales, RSDs, DSMs, SAMs, and GLs) to ensure successful attainment of company goals and objectives. Identify opportunities with existing customers on the use of Tempus algorithmic tests and add-ons (including HRD, TO, DPYD, UGT1A1, PURist). Collaborate with Clinical Account Executives on upsell opportunities for various products. Drive customer adoption of online ordering through the Tempus Hub and EMR integrations. Identify and develop partnering opportunities between prospective oncology clients and Tempus. Promote and drive compliance with new web-based molecular information tools for all clients. Continually analyze the competitive landscape within assigned accounts to determine trends and provide customer feedback to Tempus leadership. Monitor performance of sales to ensure objectives are met. Develop and implement a comprehensive business plan for the territory including budgets, travel, territory management, and goal setting. Represent Tempus culture to external and internal constituents. Build and maintain relationships with physicians and office staff to drive clinical orders in the community. Build and maintain relationships with pathology departments to ensure smooth specimen sendouts and tissue procurement. Maintain a regular cadence of touchpoints with targeted accounts (e.g., 3 x month per physician). Coordinate Medical Affairs report reviews with physicians after clinical orders. Order Kit and literature replenishment at accounts. Identify and attend approved local conferences. Work with accounts to obtain necessary clinical data/progress notes for Tempus-tested patients. Preferred Skills Demonstrate the capacity to quickly learn relevant genomic and oncology information. Ability to work independently, communicate proactively, manage multiple projects, and prioritize daily tasks while meeting deadlines. Maintain a high level of market, customer, and product knowledge to support sales objectives. Excellent customer service skills and ability to connect with healthcare professionals. Positive attitude and understanding of dynamics involved with organizational growth and change. Strong administrative skills to manage business in complex environments. Demonstrate Tempus’ values by acting with integrity, respect, and trust. Travel throughout the territory as needed. Education & Experience B.S. in biology, life science, business, or marketing. Bonus: Sales support experience in healthcare (preferably oncology or pathology) with a history of proven past performance, meeting or exceeding expectations OR general clinical experience. EEO Statement: We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Tempus AI, Inc.