Brand Ambassador & Retail Marketing Representative - Renewal by Andersen

Brand Ambassador & Retail Marketing Representative

Location: Wheaton ($17/hr) + Bonus Incentives Schedule: 18hrs+/week with 4 days a week minimum. Saturdays & Sunday (mandatory) + two additional week nights Shifts: Weeknights 3pm-9pm Weekend Events starting early as 7am with some going as late as 11pm.

Are you a people-first professional who thrives in fast-paced retail and event environments? Do you enjoy connecting with customers, creating memorable experiences, and being rewarded for your results? If so, this is your opportunity to join a high-energy team where your personality, communication skills, and drive can make a real impact. As a Brand Ambassador & Retail Marketing Representative, you'll be the face of Renewal by Andersen in retail stores, events, and showroom locationsengaging prospective customers, building brand awareness, generating leads, and helping deliver a world-class homeowner experience. This is a great role for someone who is outgoing, self-motivated, and excited about career growth with a trusted national brand.

Responsibilities

What You'll Do

• Serve as a brand ambassador at retail stores, events, showroom locations, and RSVP opportunities by creating a welcoming, professional, and engaging customer experience
• Educate prospective customers on Renewal by Andersen products, the customer journey, and the sales process through clear and confident conversations
• Guide customers through meaningful conversations to understand their needs and determine how we can best help them
• Follow the lead management process to generate and set qualified appointments while meeting appointment conversion goals within established guidelines
• Support event and retail marketing efforts through event participation, showroom schedule coordination, and execution of special requests as needed
• Set up and tear down booth space, displays, and marketing materials to ensure every location is presentation-ready and on brand
• Track, report, and accurately enter marketing and lead activity into the CRM system to support campaign visibility and follow-up
• Deliver a world-class homeowner experience by setting clear expectations, communicating effectively, and bringing our brand promise to life in every interaction

What's In It For You

Hourly pay plus bonus incentive opportunities based on performance Comprehensive benefits package designed to support your health, well-being, and future Medical, dental, vision, and prescription coverage 401(k) plan with employer contributions and company match Profit sharing opportunities Tax-advantaged accounts for healthcare expenses Paid time off, paid holidays, paid maternity leave, and paid parental leave Life insurance and dependent care flexible spending account Career growth planning and access to nationwide career opportunities with a respected, innovative company

Qualifications

What You Bring

• Customer service, retail, event marketing, brand ambassador, or lead generation experience preferred
• Excellent verbal and written communication skills with strong interpersonal, organizational, and coordination abilities
• Ability to manage multiple priorities and time-sensitive activities in a fast-moving environment
• Flexible, dependable, customer-focused, and open to changing schedules, processes, and team needs
• Self-motivated with the ability to work independently and complete projects with minimal supervision
• Comfortable using CRM tools and accurately tracking customer and marketing activity
• Valid driver's license and reliable transportation to travel to job sites throughout the region
• Ability to lift up to 50 pounds and drive for extended periods of time as needed

Why You'll Love This Role

You enjoy interacting with people and making a positive impression You thrive in fast-paced environments and love variety in your day You want to grow your career with a trusted, innovative company You're excited to represent a brand known for quality and customer satisfaction

Our Values

ANDERSEN CORPORATE VALUES Values define usthey speak to our past and guide our future. They are the foundation of what makes us Andersen. Each employee is responsible for upholding these values in their daily activities:

• Excellence We will build customer trust and loyalty by understanding and caring about exceeding customers' expectations for enduring quality and responsiveness.
• Integrity We take pride in our commitment to do the right thing by demonstrating fairness, integrity and high ethical standards in all of our actions.
• Innovation We will uphold our legacy of innovation and embrace change in all areas of our business as a means of attaining and sustaining leadership.
• Partnership We will cultivate successful relationships with everyone in our business circle and strengthen them through shared values, common goals and active participation.
• Corporate Citizenship We will continue our longstanding commitment to leadership in environmental stewardship and to make a positive impact in the communities in which we live

ANDERSEN "CODE OF BUSINESS CONDUCT" Each employee is responsible for adhering to the Andersen Code of Business Conduct.

ABOUT US Mosaic is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. As a leading North American integrated marketing agency, Mosaic specializes in everything from experiential marketing, commerce + retail media and field marketing, to design and production. With a 35+ year history, Mosaic has office hubs in Chicago, Dallas, and Toronto and full reach across North America. We focus on creating brand experiences that connect brands with consumers in creative and relevant ways. Mosaic's ultimate mission is to propel our client's business, culture, and communities forward to make the human experience better. We are diverse, yet like-minded individuals, and we believe in taking risks and creating shared experiences, not just for our clients, but for each other. Every associate is given the keys to charter new ground as they collectively live in the moment of building memorable experiences together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact View email address on click.appcast.io. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use.