Quality Director

Build Your Career with an Industry Leader

As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a century of printing experience, MCC is focused on the future by developing consumer-driven innovations and sustainable packaging solutions. Working for our team, you can truly make a difference.

Quality Director

Role Summary:
The primary responsibility is to provide leadership for assuring continuous quality improvement in the division. Develops and implements the organization's quality strategy and indirectly manages a staff of quality control and quality assurance professionals. Defines the appropriate and adequate procedures and measures of control for the process and satisfy client's expectation by meeting the quality standards. Performs all functions of personnel management of department employees in accordance with company policies.

Responsibilities:

Quality Improvement:

• Champions continuous improvement efforts and defect reduction initiatives to establish and enforce an effective Quality Management System (QMS) and is the subject matter expert in the area of quality processes.
• Utilizes Lean Sigma methodology (DMAIC, SPC, QFD, 3P, poka yoke, kaizen, etc.) to drive improvements in processes to reduce defects.
• Supports supplier quality management including evaluation of supplier quality data to identify process improvements and opportunities.
• Establishes and implements various training programs to drive cultural change and assure high levels of expertise, support, and compliance in areas related to quality system functions.
• Coaches and develops plant Quality Managers in effective use of quality tools such as root cause countermeasure (RCCM), measurement systems analysis (MSA), statistical process control (SPC), and quality management systems (QMS).

Quality Administration:

• Leads quality organization and defines areas of responsibility, personnel requirements, and operational procedures within the quality assurance program.
• Establishes effective quality management systems by updating quality assurance manuals and procedures.
• Reviews and standardizes control plans, closed-loop corrective action systems, and quality management systems across all plants.
• Develops and administers audit plans to verify plant adherence to MCC quality management systems.
• Assures supplier quality by enforcing quality assurance standards, policies, and industry/government requirements.
• Collaborates with other members of management to develop new product and engineering designs and manufacturing and training methods.
• Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends. Provides cost of quality reporting.
• Achieves overall financial objectives by making fiscally responsible business decisions; preparing and managing the quality assurance budget, analyzing variances, and initiating corrective actions.

Talent Management:

• Provides performance management input for quality staff to support performance assessment, development planning, and acquisition of top talent.
• Maintains professional and technical knowledge by attending educational workshops, achieving certifications, establishing professional networks, and participating in professional societies.
• Participates in special projects and performs other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in Engineering, Manufacturing Technology, Business Administration, or a related technical discipline required. Equivalent direct experience may be considered in lieu of a degree.
• Minimum of 10 years in a quality leadership role, including at least 5 years of multi-site quality leadership experience.
• Demonstrated problem solver with direct experience coaching, teaching, and applying Lean Sigma, Six Sigma, and Lean Manufacturing techniques.
• Advanced skills in Statistical Process Control (SPC), Change Management, and quality tools such as PDCA, FMEA, and Control Plans.
• Certified Lean, Six Sigma, or Certified Quality Engineer (CQE) required. ASQ or other recognized certifications preferred.
• Required to travel up to 80%, including international travel as needed.

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For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world’s most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.

MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at .

If you need assistance or an accommodation in applying, please contact our Human Resources Department at .

Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.