Datacenter Technician

Job Description

Key Responsibilities

\n
• Perform break-fix repair and replacement of servers, switches, routers, optics, and storage equipment.
\n
• Handle hardware/software installation, configuration, cabling, and testing.
\n
• Perform structured cabling termination and MAC activities for copper and fiber.
\n
• Install racks, cabinets, and enclosures; prepare, stage, and energize equipment.
\n
• Provide network operations support, including connectivity troubleshooting, system-level diagnosis, and link/port verification.
\n
• Monitor infrastructure alerts and respond promptly to incidents.
\n
• Conduct proactive infrastructure inspections and report potential hazards.
\n
• Maintain accurate asset and cable-management records using Fluidstack-specified tools.
\n
• Draft and maintain SOPs/MOPs.
\n
• Mentor L1 personnel when required.
\n
• Be available to work any shift on a 24/7 basis, including weekends and holidays.
\n

Requirements

\n
• 2–3+ years of hands-on Data Center experience.
\n
• Strong troubleshooting and diagnostic skills with the ability to work under pressure.
\n
• Experience with structured cabling and protocols such as Ethernet, Fiber, DWDM/CWDM, and MPLS, as applicable.
\n
• Familiarity with BMS/EPMS.
\n
• Strong documentation and communication skills.
\n
• Ability to lift up to 50 lbs.
\n
• Flexible to work 24/7 shifts, including weekends and holidays.
\n