Audio Visual Communications Specialist

Audio-Video Communications SpecialistThe Audio-Video Communications Specialist is responsible for maintaining, diagnosing, and repairing complex audio, video, telecommunications, and scoreboard systems at Oriole Park at Camden Yards and M&T Bank Stadium. This position ensures the reliable operation of digital control rooms, LED video boards, production cameras, distributed sound systems, IPTV/MATV, intercoms, voice/data networks, and related cabling infrastructure. The role requires hands-on technical expertise, preventive maintenance, event-day support, coordination with broadcast media, and collaboration with vendors and stadium partners. Work involves both independent troubleshooting and integration with other facility departments to uphold the Maryland Stadium Authority's high standards of performance and facility operations. Employees in this classification receive moderate supervision or close guidance from the MSA Technical Manager or a designated MSA officer, such as the Assistant Technical Services Manager.Examples of Work:Maintain, troubleshoot, and repair digital video control rooms, large-scale LED video boards, production cameras, content management systems, and HD distribution equipment at major league sports facilities.Service distributed sound systems, including amplifiers, speakers, audio mixing consoles, digital signal processors, and networked audio protocols (Dante, MADI, AES67).Operate and troubleshoot AV control systems and protocols such as Crestron, Q-SYS, and BSS.Perform preventive maintenance, software updates, data backups, and network management for audio, video, and telecommunications systems.Support audio/visual engineering needs during sporting and special events, including coordination with broadcast media and vendors.Maintain and troubleshoot telecommunications equipment, including phone systems, cabling, and fiber networks.Read and interpret blueprints and schematics for AV and low-voltage wiring to integrate new equipment, implement design changes, and troubleshoot system issues.Prepare documentation, maintenance records, and reports using central facilities management software.Assist in the design, installation, enhancement, and expansion of AV systems, and support procurement of necessary equipment and materials.Communicate effectively with vendors, colleagues, and stadium partners to ensure smooth operations and maintain professional standards.Enforce wire management policies and integrate with other facility departments for related maintenance tasks.Other duties as assigned.Knowledge, Skills, Abilities and Key Competencies:Comprehensive knowledge of digital and analog audio/video technologies, including production cameras, switchers, servers, routers, and distributed sound systems.Knowledge of computer networking fundamentals (TCP/IP, VLANs, routing/switching, firewalls, network security, DHCP, OSI model).Knowledge of broadcast and AV control systems and protocols (Crestron, Q-SYS, BSS, Dante, MADI, AES67).Knowledge of telecommunications systems, cabling infrastructure, fiber optics, and signal flow.Knowledge of preventive maintenance practices and system backup procedures for AV, IT, and telecommunications equipment.Skill in diagnosing and repairing complex broadcast, audio, video, and telecommunications equipment.Skill in interpreting and updating technical drawings, schematics, and wiring diagrams.Skill in using test instruments such as meters, scopes, and monitors for troubleshooting.Skill in coordinating with broadcast media and supporting live events with reliable technical operations.Strong technical writing and documentation skills for reports, records, and maintenance procedures.Ability to perform technical work at heights, in confined spaces, and under physically demanding conditions.Ability to communicate clearly and effectively with colleagues, vendors, and stadium partners.Ability to prioritize tasks and respond quickly to operational issues, especially during live sporting and special events.Ability to work both independently and collaboratively with multidisciplinary facility teams.Ability to adapt to evolving technologies and assist in the design and installation of new systems.Key competencies - technical expertise, troubleshooting and problem-solving, effective communication and collaboration, adaptability, time and project management, safety and compliance, and a commitment to continuous learning.Qualifications:(Any combination of education and experience that would likely provide the knowledge, skills, and abilities is qualifying.)General Qualifications:Ability to climb ladders, lift up to 50 lbs., walk long distances, and work in confined spaces or at heights.Flexibility to work evenings, weekends, and during events as required.Strong communication, interpersonal, and teamwork skills.Ability to read and interpret blueprints, schematics, and technical drawings.Commitment to safety, facility standards, and professional engineering practices.Minimum Qualifications:Five (5) years of experience in broadcast engineering or related technology.Knowledge of digital and analog audio/video systems, telecommunications, and networking fundamentals.Experience maintaining and troubleshooting AV control systems, cameras, video boards, sound systems, intercoms, and associated cabling/wiring.Ability to perform preventive maintenance, software updates, and system backups.Preferred Qualifications:Working knowledge of 2110 digital video, video encoding/transport, and both digital and analog audio.Familiarity with AV and broadcast equipment from manufacturers such as Ross, Evertz, Riedel, RTS, Q-SYS, BSS, Sony, Fujinon, Canon, Panasonic, Yamaha.Experience using meters, scopes, and monitors for troubleshooting.Certified fiber termination and maintenance training.Certified computer networking skills (A+ and Network+ preferred).Professional certifications:Society of Broadcast Engineers (SBE): CBNT, CBNE, CVE, CAE, CPT.BICSI: RCDD.AVIXA: CTS, ANP.Electronic Systems Professional Alliance: ETS.Required Job Skills Assessments:In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment.Working Environment and Physical Demands:(The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.)Environment:Work may be performed in a standard office setting with frequent travel to worksite locations to perform project management. Employee may be required to be present indoors or outdoors in areas of extreme heat or cold. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee may be required to work extended hours including evenings and weekends.Physical:The primary functions of this position require sufficient physical ability and mobility to perform tasks in an office setting, including walking, standing, or sitting for extended periods, operating office equipment with repetitive hand movements and fine coordination (such as using a computer keyboard), and verbally communicating to exchange information. The role also requires the ability to operate a vehicle to travel between various locations and to use specialized equipment. In addition, the position may involve climbing ladders, working at heights, and lifting up to 50 lbs to transport items over short distances. The role also requires walking long distances within the facility, distinguishing colors for equipment and system identification, and working in confined spaces as necessary.Work Hours:Forty hour minimum work week is required. Must be available evenings, weekends and holidays as required to support events at MSA's facilities.Licenses, Registrations and Certifications:Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.How to Apply:Interested candidates must submit an MSA employment application via webform, email or mail.Option 1 (Preferred)—Visit MSA's website, Apply For a Job and use the link at the bottom of the page to complete an electronic application.Option 2 - Electronically send MSA application and any other necessary materials to View email address on click.appcast.io with the