Sr. Product Manager - Agentic Identity

Job Description

Job Description

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About the Role

Agents are changing how customers run Highspot - and how Highspot runs itself. In this role, you'll own that frontier. You'll define and ship the Admin Agent: an agentic experience that lets administrators configure, provision, govern, and troubleshoot Highspot through natural language and autonomous workflows instead of clicking through settings. And you'll shape how agents become first-class identities on our platform - defining how agentic identities authenticate, are authorized, are governed, and are audited, in close partnership with Security.

You'll be joining the Product Management team, reporting to a Director of Product Management in our Platform pillar, and working with a dedicated feature crew of engineers and designers. This space sits on top of Highspot's administration and identity foundations (provisioning, sign-up/sign-in, authentication, and the tools admins rely on to manage Highspot at scale), and your job is to evolve those foundations into something agent-native.

This is a fast-moving, high-ambiguity area where the right answer isn't settled yet. Part of your charter will be leading the build-vs-buy calls - deciding where we build agentic capabilities natively versus integrating or procuring third-party solutions - and making the case for that direction with engineering, security, and leadership.

Our ideal candidate enjoys understanding a broad set of customer requirements, digging into technical constraints, synthesizing complex systems, and using that expertise to deliver an elegantly simple customer experience. You're a skilled communicator who can drive enterprise-level customer conversations, collaborate across disciplines, and land proposals with stakeholders.

What You'll Do

• Own the Admin Agent. Define the vision, roadmap, and backlog for an agentic admin experience that helps administrators manage Highspot - configuration, user and permission management, provisioning, and troubleshooting - and become advocates for Highspot in the process.

• Define agentic identity. Partner closely with Security to establish how agents get first-class identity on the platform: authentication, authorization, scoping, governance, and audit for both Highspot-built and customer-built agents.

• Lead build vs. buy. Evaluate whether to build agentic capabilities natively or integrate/procure third-party solutions, and drive the recommendation with stakeholders.

• Run the full product lifecycle. Work with customers and stakeholders to define the roadmap, customer problems, requirements, and product backlog, then manage features from discovery through general availability.

• Become an expert. Develop deep expertise in our software, our customers, the identity/security landscape, and the rapidly evolving agentic market - and identify, prioritize, and execute on both tactical and strategic projects.

• Work cross-functionally. Collaborate with executives, security, product marketing, and customer success to ensure objectives are met, opinions are considered, and plans are communicated.

• Dig into the data. Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements and products, and use customer and usage data to find opportunities and measure success.

• Stay ahead of the field. Work with industry experts to understand where agents, identity, and security are heading, and find R&D opportunities that set us apart from the competition.

Your Background

• This is a senior-level position. You have 5+ years of experience shipping products as a PM in an agile / scrum / kanban environment.

• You're experienced at taking ideas and ambiguous data, defining the right outcome, and mapping the right roadmap/backlog to get there.

• You can balance many different data points and opinions about your area of ownership.

• You can articulate strategy and roadmap to execs, team members, and customers.

• This is a technical role. You can work directly with senior engineers and instinctively understand technical concepts and trade-offs - including the architectures behind agents, identity systems, and APIs.

• You can comfortably handle many concurrent projects and re-prioritize often without needing guidance. Highspot is in a high-growth stage, and you'll be comfortable with the level of ambiguity and workload that entails.

• You can roll up your sleeves and pick up work outside of your role definition when needed.

• You've worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products.

• You're a strong communicator and can lead teams through difficult decisions.

• You have strong quantitative analytics and qualitative user research skills.

Desired Qualifications

• You have experience building AI or agentic products - LLM-powered features, copilots, assistants, or autonomous/agentic workflows.

• You have experience with identity, authentication, or access management (e.g., SSO, SCIM, OAuth/OIDC, RBAC) and/or a strong working relationship with security teams.

• You have experience working in a high-ambiguity environment.

• You have experience defining a strategic roadmap, leveraging multiple inputs such as user research, customer data, and company initiatives.

• You have experience in enterprise-grade B2B SaaS and understand the needs of enterprise customers and the mechanics of a SaaS business.

• You have past experience working in a sales or marketing-related role, or managing products for sales and marketing teams.

• You have a technical degree or equivalent work experience.

Base salary range: $167,000 - $254,100

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:
-Comprehensive medical, dental, vision, disability, and life benefits
-Health Savings Account (HSA) with employer contribution
-401(k) Matching with immediate vesting on employer match
-Flexible PTO
-8 paid holidays and 5 paid days for Annual Holiday Week
-Quarterly Recharge Fridays (paid days off for mental health recharge)
-18 weeks paid parental leave
-Access to Coaches and Therapists through Modern Health
-2 volunteer days per year
-Commuting benefits

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.

Use of Artificial Intelligence (AI) in our Hiring Process:To help our recruiting team review the applications we receive, we use third-party AI-assisted tools as one input during early screening. To reduce the risk of bias, identifying details - including your name and information that could indicate age, race, gender, or disability - are removed before your resume is analyzed. This tool supports our recruiters; it does not replace them. Our team independently reviews applications, no candidate is rejected solely on the basis of the tool's output, and all hiring decisions are made by people. You may ask for your application to be reviewed without AI-assisted tools, and you may request a reasonable accommodation at any time. To do either, or to ask how your personal information is processed, contact [View email address on ziprecruiter.com]. Making a request will not affect your candidacy.