Sr. Quality Manager

CompanyWith around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.Your responsibilitiesJob SummaryDirect, lead and supervise the development of a total quality environment with an emphasis
on unexcelled customer satisfaction and continual quality improvement. Accomplish quality
related objects through the use of quality meetings, planning, training, statistics and
internal/external audits. Ensure that processes and products are in compliance with current
implemented Quality Management System requirements.Job Description Quality & Lean Leader - Northwest Territory (Copper & Brass)

Salary: $140,000 Base + $30,000 Annual Bonus Incentive
Territory: Northwest U.S. - Copper & Brass Sales
Travel: Approximately 50% (may increase based on business needs and training)
Important: No visa sponsorship is available for this role

Why This Role Stands Out

This is a high-impact leadership opportunity where you will drive quality excellence, lead Lean initiatives, and shape operational performance across multiple locations. You will play a key role in influencing culture, improving processes, and enhancing customer satisfaction across the region.

Key Responsibilities

• Lead regional Quality Assurance strategy and execution across multiple sites
• Drive Lean Management initiatives aligned with company objectives
• Foster a strong quality-first culture in partnership with site leadership
• Oversee compliance with ISO, AS, or TS standards , where applicable
• Participate in the Corporate Quality Improvement Board (CQIB)
• Report on the effectiveness of the regional Quality Assurance system
• Analyze customer and vendor claims , including trend reporting
• Lead Corrective/Preventative Action processes (CPAR)
• Conduct quarterly site visits for training, coaching, and alignment
• Coordinate internal and external Quality System audits
• Provide technical support to internal teams and external partners
• Partner with leadership to establish quality goals and performance metrics
• Support training and development in Quality, Lean, and Safety
• Lead or support Lean and Quality team members , including supervisory responsibilities as needed

Work Environment

• Hands-on role with regular presence on the warehouse floor
• Work performed around heavy industrial machinery
• Designated safety-sensitive role , requiring successful completion of pre-employment drug testing in accordance with applicable laws

Minimum Qualifications

• Bachelor's degree or 8+ years of Quality Assurance/Control experience
• Experience with TQM, ISO/QS 9000, and Statistical Process Control (SPC)
• Minimum 1 year of management experience
• Demonstrated strong safety mindset

Preferred Qualifications

• ASQ Certification
• ISO Lead Assessor Certification
• 10+ years of Quality experience
• 3+ years of leadership experience
• Experience in strategic planning, leadership development, and team building

Additional Details

• Responsible for the Northwest Copper & Brass Sales Territory
• Travel requirements may fluctuate depending on business needs and training demands
• Candidates must be authorized to work in the U.S. without sponsorship

Job Compensation

Up to $140K + Annual Bonus Incentive at $30K

Benefits Overview

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

Disclaimer

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