Experienced restoration inside project manager

Job Description

Job Description

Benefits:

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Benefits:
SERVPRO offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

Join SERVPRO Team Holland as our newest inside Project Manager in Elkridge, MD!

Compensation:

• Competitive salary of $23.00 - $27.00/hr based on experience

Benefits:

• Sick, vacation, and holiday pay (PTO)
• 401(k)
• Health, dental, & vision insurance plans
• Critical illness & accident plans
• Life insurance

Other Perks:

• Career progression
• Internal promotional opportunities
• And more!

Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking a qualified and experienced resoration professional to assist in delivering an unparalelled customer experience with the knowledge and insight to also ensure the job is progressing timely and the customer is communicated with daily. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO® franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.

Key Responsibilities:

• Manage the overall customer experience, ensuring satisfaction and tracking reviews
• Provide prompt responses to potential customers, demonstrating priority and professionalism
• Coordinate crews and resources for active projects, overseeing project scopes and estimates
• Maintain clear communication with clients, teammates, vendors, and insurance representatives

Requirements:

• Ability to work a 24/7/365 job
• Previous experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred; Xactimate® experience is a PLUS!
• Valid driver's license
• Ability to partricpate in the on-call rotation to take the calls from our customers on evening and weekends
• Successful completion of a background check

In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!” Join us and make a significant impact in the restoration industry and in your community. Apply today!

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise.  Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.  All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws.  All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Each SERVPRO® Franchise is Independently Owned and Operated.  Revised 9/24