Technician - Entry Level

Entry Level Restoration Technician

SERVPRO of Allentown

Location: Allentown, PA (Field work & Warehouse)

Position Type: Full-time (Monday – Friday, 8:00 AM – 5:00 PM; On-call rotation required)

Pay Rate: $20 – $25.00/hour starting rate, plus overtime potential.

Sign-on Bonus: $1,200 sign-on bonus.

Benefits Package: Full Health, Dental, and Vision insurance options, Paid Time Off (PTO), and Retirement options (eligible after 90 days of continuous employment).

Schedule: Full-time day shift (Monday – Friday, 8:00 AM – 5:00 PM) with rotating on-call/emergency response availability.

Career Growth: Paid industry certifications (IICRC) and training for advancement into Lead Technician roles.

Roles & Responsibilities (R&R)

1. Emergency Water & Fire Damage Mitigation

• Assist with extraction of standing water using pumps, extractors, and heavy-duty shop vacuum equipment.
• Set up, monitor, and tear down restoration equipment such as industrial air movers, dehumidifiers, and scrubbers.
• Perform demolition tasks when necessary (removing damaged drywall, flooring, trim, and insulation).

2. Mold & Soot Remediation

• Help set up containment zones using plastic sheeting and negative air machines to prevent cross-contamination.
• Apply antimicrobial treatments and wipe down soot-covered structural surfaces in homes or commercial buildings.

3. Packing, Moving & Contents Care

• Pack, move, and protect customer furniture, electronics, and personal belongings prior to structural repairs.
• Clean and deodorize salvageable contents on-site or in the warehouse.

4. Equipment Maintenance & Vehicle Care

• Clean, inspect, and maintain tools and equipment after returning from job sites.
• Keep service vans organized, fully stocked, and clean for the next service call.

Qualifications

• High School Diploma or GED equivalent.
• No prior experience required—valid work ethic and willingness to learn are top priorities.
• Ability to lift up to 50 lbs regularly and work in varied environments (attics, basements, crawlspaces).
• Comfortable wearing Personal Protective Equipment (PPE) including respirators when needed.
• Valid driver's license with a clean driving record.
• Must pass a background check and initial drug screen.

Core Focus Areas for this Role:

• Hands-On Skills Development: As an entry-level tech, you will work alongside experienced Crew Leaders learning structural drying, moisture reading tools, and demolition safety.
• Physical & Dynamic Work: Unlike a typical desk job, every day is different. One day involves setting up drying equipment in a flooded office building, and the next involves soot cleanup after a kitchen fire.
• Emergency Response Readiness: Restoration is a 24/7 industry. Entry-level techs participate in a scheduled on-call rotation to handle after-hours emergencies, offering significant overtime earning potential.
• Customer Facing Representation: Technicians are often the first face a homeowner sees during a crisis. Maintaining a polite, professional, and empathetic demeanor is a vital part of the job.