Store Manager

TGK Automotive Specialists – We have been serving our clients with honesty and integrity since 2007. We maintain the highest level of repair and service at a fair price and are devoted to client satisfaction. The Shop Manager is responsible for the overall store performance, both financial and operational, of a market by establishing and maintaining guest services. The manager oversees and is accountable for operations, ensuring maximum sales and profitability through expense control, human resource management, and managing operating costs and shrink. Compensation $70,000 to $100,000 per year Benefits Competitive bi‑weekly pay Tuition reimbursement Paid vacation and sick time 6 paid holidays Medical, dental and vision insurance Life insurance (company paid) 401(k) retirement savings plan with company match Discounted services on personal and immediate family vehicles Opportunity for advancement Guest Service Ensures that each customer receives outstanding service by maintaining store standards, solid product knowledge, conducting callbacks, ensuring time commitments are met, and all other components of guest service. Handles escalated customer complaints. People Sets expectations and communicates regularly with employees on job responsibilities, goals, training, development and overall customer service. Holds management team accountable for job responsibilities, training and goals by coaching or counseling employees toward desired behaviors. The District Manager will lead by example. Ensures compliance with all policies and procedures of the Company by conducting regular meetings with employees and store audits. Conducts performance evaluations for all employees at regular intervals. Financials Analyzes and measures business trends; develops and implements plans to maximize sales and meet or exceed sales and profit targets as provided in the Store Margin Statement. Writes up customers in POS system. Answers phone calls. Inventory control. Qualifications Five or more years of experience in sales in an auto repair shop management position or equivalent business experience in the automotive industry. Previous experience in managing and coaching team members to success through effective communication, business development and strategy implementation knowledge. Proven ability to develop and meet monthly, quarterly, and annual plans with clearly defined goals. Proven track record of consistently meeting and exceeding sales and profit goals. Previous experience as an automotive technician or similar position preferred, but not required. Possess a valid driver’s license. Must be at least 18 years old. Ability to work a minimum of five days a week, Monday - Saturday. Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Sun Auto Tire & Service