Supervisory Dental Assistant

Summary The Supervisory Dental Assistant is responsible for the supervision - administrative management - and direction of dental assistants. The incumbent may be delegated full administrative and professional responsibility for planning and directing the dental assisting activities for the service or equivalent unit at an independent outpatient clinic. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements Citizenship Citizen of the United States (Non-citizens may be appointed when it is not possible to recruit qualified candidates in accordance with chapter 3 - section A - paragraph 3g - this part.) Experience and Education (1) Experience Six months experience that demonstrates the applicant's ability to perform the work - or provides familiarity with the work OR (2) Education Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA) OR (3) Experience/Education Combination Equivalent combinations of experience and education are qualifying Certification Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75 Essentially - they must have successfully completed an educational program that meets or exceeds the standards described in that regulation - is accredited by an organization recognized by the Department of Education - and be certified as radiographers in their field Provisions for Certification of Radiologic Competence: (a) Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board - Inc OR (b) Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry OR (c) Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD) Certification by the Dental Assisting National Board (DANB) The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants DANB certification is not required - but highly desirable for the appointment of Dental Assistants up to and including the full performance level - and is required for all positions above the full performance level Grandfathering Provision All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title - series and grade held - including certification (for positions above the full performance level) that are part of the basic requirements of the occupation For employees who do not meet all the basic requirements required in this standard - but who met the qualifications applicable to the position at the time they were appointed to it - the following provisions apply: (1) Such employees may be reassigned - promoted up to and including the full performance (journey) level - or changed to lower grade within the occupation - but may not be promoted beyond the journey level or placed in supervisory or managerial positions Such employees MUST meet the certification requirement before they can be promoted to those higher grade levels (2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed - on a temporary or permanent basis - until they fully meet the basic requirements of the standard (3) Employees initially grandfathered into this occupation - who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation (4) If an employee who was retained under this provision leaves the occupation - the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation English Language Proficiency Dental assistants must be proficient in spoken and written English in accordance with chapter 2 - section D - paragraph 5a - this part Preferred Experience: Must be able to work under pressure and plan workload without halting operation as a whole while showing initiative in completing priority tasks Experience in supervising a team of employees and providing professional oversight and consultation At least two plus years' of experience as a Lead Dental Assistant Excellent Customer Service and Communication Skills Experience with Microsoft office - Microsoft Excel - Multi phone line Experience in coordinating clinic workflow and assignments Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates At least 1 year of experience at the next lower grade level or equivalent that demonstrates the core competencies described at that level The demonstrated Knowledge - Skills and Abilities (KSA's) at the GS-7 level are: a Advanced knowledge of dental assisting across multiple areas of practice - and demonstrated ability to provide guidance to staff dental assistants b Skill in coordinating clinical workflow and assignments c Ability to assist in dental program development - outcome management - and strategic planning d Skill in acting as liaison between staff dental assistants and the supervisor e Ability to provide professional oversight and consultation for staff dental assistants GS-8 Grade Determination: In addition - the candidate must demonstrate the following technical KSAs and demonstrate the potential to acquire the assignment specific KSAs designated by an asterisk (*) a Advanced knowledge of dental assisting across multiple areas of practice - and the demonstrated ability to provide guidance to staff dental assistants b Skill in coordinating clinical workflow and assignments c Ability to assist the Chief in Dental Clinic operations related to policy development - equipment requests and workload analysis d Ability to establish and maintain effective and cooperative work relationships e Ability to analyze clinically appropriate data effectively to optimize quality - performance - and productivity within section f *Ability to perform supervisory functions such as assessing competency - providing performance appraisals and managing training Duties Total Rewards of a Allied Health Professional Issues minor disciplinary actions (warnings - reprimands) and recommend actions for more serious cases Interviews candidates for dental assistant positions and recommend appointment - promotion - or reassignment Recommends awards and recognition for staff performance Monitors work in progress to ensure dental assistants follow dentist instructions Consults with dental chief or supervisory dentist on major issues that cannot be resolved independently Provides written instructions - reference materials - and background information as needed Serves as liaison between scheduler and dentist to ensure efficient use of patient care time and reduce missed opportunities Ensures dental treatment areas are properly set up and secured daily delegate tasks as needed Monitors dental equipment function request repairs or replacement Prepares and track electronic work orders Assists in developing equipment requests and justifications based on workload - and approve leave for dental assistants Conducts annual performance evaluations and appraisals - and schedule clinic coverage for staff dentists Conducts periodic meetings with assistants Work Schedule: Full-Time - Monday thru Friday 7:30 am to 4:00 pm Recruitment Incentive (Sign‑on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade) Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child Child Care Subsidy: After 60 days of employment - full time employees with a total family income below 144000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of 416.66 Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position Functional Statement #: 53034F Permanent Change of Station (PCS):Not Authorized PCS Appraised Value Offer (AVO):Not Authorized #J-18808-Ljbffr