Front Desk Associate

Serves as the first point of contact for CAV clients and community members by managing the HELPline, providing resource navigation and advocacy, and connecting individuals with appropriate services. Supports daily front desk and administrative operations while maintaining a welcoming, safe, trauma-informed, and confidential environment. Collaborates with staff, supports agency events and training, and promotes client and staff well-being. Other Information/Requirements: High School Diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service-related field; and must be 18 years of age or older. Must have forty (40) hours provider specific crisis intervention training; and a minimum of ten (10) hours ongoing training per year related to target population, may include NMCADV, CSVANW, VOCA, or VAWA training. #J-18808-Ljbffr Groundworks New Mexico