Operations Lead

1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As Operations Lead in Coupang’s Global Government Affairs office, you will drive project management on a range of advocacy initiatives, undertake research as assigned, coordinate and execute strategic programs, oversee office management and policy, and work closely with senior executives located in Washington DC to support the success of the organization. This role will also manage budget planning, procurement matters, and meeting and travel arrangements as well as expenses. The ideal candidate will be an organized self-starter that ruthlessly prioritizes across multiple objectives, exercises sound judgement, and works with attention to both detail and the big picture. The candidate will need to be able to successfully operate with limited direction and be capable of working across organizations and with a range of corporate functions. The ideal candidate will be an experienced professional who is looking for their next opportunity to grow with an organization. The ideal candidate will be a team player who naturally enjoys connecting with team members. The ideal candidate will also have strong prioritization abilities to complete a high volume of complex tasks autonomously, and a history of establishing mechanisms to simplify or streamline processes and establish structure. The ideal candidate will be a detail-oriented planner with the demonstrated ability to communicate and respond effectively and efficiently while maintaining flexibility, a sense of humor, and most importantly grace under pressure. What You Will Do Prepare meeting briefs and related analyses Undertake research and writing on policies and issues Drive and manage strategic projects for the Global Government Affairs team Drive significant process improvement on team initiatives, playing project leader role. Duties will include: moving ideas to execution plans during meetings and in between, systematically manage/update shared team information and resources on portals Office management responsibilities will include vendor and contractor management and establishing office policies Maintain the office budget plan and execution, collaborating closely with the finance and procurement teams Manage office procurement and expenses Partner with Vice President-level executives on scheduling and travel matters, coordinating across the company's international locations, and third-party partners. Basic Qualifications BA/BS Degree Demonstrated ability to work effectively with limited supervision. Focused problem solver with a positive, get-it-done attitude. Strong communication (written and verbal) Ability to simplify detailed projects and substance and capacity to work with different international time zones, as needed. Ability to work across functions and entities (both internal & external). Proven ability to deliver results in fast-paced, goal-oriented, and ever-changing environments. Minimum of 5 years of relevant experience with similar sets of responsibilities. Preferred Qualifications Demonstrated ability to drive collaboration and execution on high-stakes projects, organize, multi-task, and problem solve while managing competing priorities and commitments to deadlines. High levels of integrity and sense of mission. Creative problem solving, analytical skills. Sees the horizon yet, detail-oriented with the ability to complete work assignments with a high degree of quality. Experience with an entity engaged in the Washington DC political and/or policy landscape. Experience with research assignments and the preparation of briefing materials. Experience with budgeting, procurement, and accounts payable processes. Ability to manage multiple tasks and coordinate with a range of colleagues and team members. Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.The base pay for this position ranges from $114,000/year in our lowest geographic market to $212,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. General Description of All Benefits Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Long-term/Short-term Disability Employee Assistance Program (EAP) program 401K Plan with Company Match 18-21 days of the Paid Time Off (PTO) a year based on the tenure 12 Public Holidays Paid Parental leave MTV - [Free] Electric Car Charging Station General Description of Other Compensation “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale. Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hair styles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ,ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and its consumers. If you need assistance and/or a reasonable accommodation in the application of recruiting process due to a disability, please contact us at View email address on click.appcast.io R0059404 Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function General Business and Project Management Industries Technology, Information and Media Referrals increase your chances of interviewing at Coupang by 2x Sign in to set job alerts for “Operational Specialist” roles. 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