Bilingual Community Engagement Specialist and Onboarding Liaison

Job Description

Job Description

Company Description

Kindly Direct Care is dedicated to empowering adults with developmental disabilities by providing personalized support to maximize their daily living and foster independence. We provide In-Home and Community-Based Supports to adults with developmental disabilities throughout the State of New Jersey, and we are expanding into PA. With a commitment to providing the gold-standard of service, our agency delivers compassionate care that embodies the warmth of someone caring for their own family member. At Kindly Direct Care, every effort is made to not let limitations define the potential or love we extend to those we serve. Because we care to care.

Role Description

We are hiring a passionate, compassionate, and highly self-motivated Spanish-bilingual Community Engagement Specialist & Onboarding Liaison. In this role, you will build and maintain relationships with community partners and organizations to enhance engagement efforts, drive referrals, and increase visibility of the agency’s mission across the region. Day-to-day tasks will include conducting outreach activities, attending community events, enhancing partnerships, providing outstanding customer service to clients and their families, and ensuring their seamless integration into the care system. The individual will coordinate educational sessions, deliver training, provide information on available services, ensuring their seamless integration into the care system. This individual will also provide 'boots-on-the-ground' onboarding support to ensure family members feel supported in onboarding as a caregiver for their loved one. The role requires a proactive, compassionate, and people-focused approach to foster meaningful relationships within the community and with the individuals we serve.

Qualifications

• Strong Community Engagement and Community Outreach skills to represent the organization and develop lasting partnerships and relationships.

• Excellent Communication and Customer Service abilities to effectively interact with clients, families, and community stakeholders.

• Experience in New Jersey DDD In-Home Support and PA ODP In-Home/Community Participation Support services, with a passion for supporting individuals with developmental disabilities.

• Ability to work collaboratively with a team as well as independently.

• A genuine passion for supporting individuals with developmental disabilities and promoting inclusivity

• Proven organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.

• Experience in Community Education and Community Outreach to effectively engage and inform diverse audiences

• Background in Education and Training to deliver informative sessions and workshops to staff and families

• Must be able to travel as needed across the region (NJ/PA) to support job function

• Spanish bilingual preferred

NJ DDD and PA ODP Home Healthcare services

Part or full-time (minimum 25 hours per week)

Compensation

Base hourly rate in addition to a generous performance-based bonus structure