Senior Pension Administrator - Defined Benefit

Senior Pension Administrator - Defined Benefit Published: May 12 Time onsite: blend of both onsite and offsite work (~50%) Hybrid Location Durham, NC Team Operations Experience Level Associate Job Description Note: Fidelity is not providing immigration sponsorship for this position The Role Do you enjoy problem solving, working with numbers, and learning how financial systems impact real people? If you’re comfortable with Microsoft Excel and have strong math skills, this role could be right for you. In this role, you will be part of a team responsible for the accurate and timely processing of various types of financial calculations to support our Defined Benefit clients. You’ll receive structured training on pension concepts, systems, and calculations, with support from experienced team members as you build confidence in the role. Responsibilities include: Processing various types of calculations, meeting timeliness and accuracy standards while interpreting DB plan rules to ensure compliance with the plan document. Supporting internal Client Service teams while developing subject matter expertise on assigned clients Manually calculate and review pension benefits for plan participants Contact participants to explain calculations or resolve participant/client related issues regarding pension benefits Supporting monthly testing of various systems upgrades and releases Participate in special departmental projectsDocument updates to User Procedure Documentation The Expertise and Skills You Bring Bachelor’s Degree (Mathematics, Finance, Business, or Accounting) or equivalent work experience. Strong analytical and intuitive skills Motivation and commitment to excellence; positive demeanor and 'can do' work ethic Ability to work as a standout colleague while meeting individual timeliness, accuracy goals and quality standards Ability to adapt to a constantly evolving environment Strong interpersonal skills and attention to detail High integrity and discretion to ensure the confidentiality of private client and participant data Strong written and verbal communication skills Ability to coach and instruct others Strong PC Software skills (i.e. Excel, Outlook, and Word) The Team Fidelity has achieved the top position as the largest Defined Benefit (DB) recordkeeper in the US, as measured by total participants under administration. Fidelity has been a trusted Defined Benefit provider in the industry for over 30 years, demonstrating consistent growth and innovation. Fidelity's Defined Benefit group services all plan sizes and complexity. We offer an integrated participant experience to help focus on simplification, accuracy, and the highest level of service. This team ensures the highest level of benefit calculation accuracy for the organizations and clients we support. As you grow within the team, you may have opportunities to mentor and coach others and progress into Lead Pension Administrator or Analyst roles, taking on increased responsibility, client complexity, and leadership opportunities over time. #J-18808-Ljbffr