Certified Pool Operator (CPO)

The Certified Pool Operator (CPO) is responsible for managing, maintaining, and ensuring the cleanliness, safety, and operational efficiency of our resort's aquatic facilities. The ideal candidate will play a critical role in maintaining a safe and enjoyable guest experience by overseeing the day-to-day operation of multiple pools, hot tubs, water features, and surrounding areas in a beachside resort environment.

• Water Quality & Chemistry Management
  • Test and maintain water chemistry (chlorine, pH, alkalinity, etc.) in accordance with local and state health codes.
  • Adjust chemical levels as needed to ensure safe and sanitary water conditions.
  • Keep accurate records of chemical usage and water testing logs.
• Facility Maintenance & Repairs
  • Inspect, maintain, and repair pool filtration systems, pumps, heaters, and chlorinators.
  • Conduct routine inspections of pool decks, tiles, drains, ladders, and lighting.
  • Monitor and maintain water levels and backwash systems as needed.
• Health, Safety & Compliance
  • Ensure all aquatic facilities comply with state/local health codes, resort policies, and CPO standards.
  • Respond to emergencies, pool contamination incidents, and guest concerns with urgency and professionalism.
  • Maintain proper signage, safety equipment, and fencing/barriers around pool areas.
• Team Collaboration & Guest Interaction
  • Work closely with the housekeeping and recreation teams to coordinate cleanliness and guest programming.
  • Provide technical support and training to other staff on pool safety and equipment use as needed.
  • Address guest inquiries or issues regarding pool use or safety in a courteous and efficient manner.
• Documentation & Reporting
  • Maintain detailed maintenance logs, incident reports, inspection forms, and chemical usage records.
  • Report equipment malfunctions or safety hazards to management immediately.
  • Assist in preparation for health inspections and respond to any citations or corrective actions.

Required Skills

• Strong problem-solving and troubleshooting skills.
• Attention to detail and commitment to safety.
• Ability to work independently and as part of a team.
• Comfortable working outdoors in varying weather conditions.
• Good communication and customer service skills.

Required Education and Certification
• High School Diploma or GED equivalent or an equivalent combination of training, education and experience.

• Required:
  • Current and valid Certified Pool Operator (CPO) certification.
  • Minimum of 2 years experience in pool operations, preferably in a hospitality or resort environment.
  • Knowledge of pool equipment operation, chemical handling, and water sanitation.
  • Familiarity with local and state pool and spa codes and regulations.
• Preferred:
  • Experience with pools or large-scale aquatic environments.

Physical Demands

While performing the duties of this job the employee may be required to sit or stand for extended periods of time. Employee may have to push, pull, reach and bend. Lifting items up to 50 pounds.

Working Conditions

• Outdoor and indoor environments around pools, spas, and water features.
• Exposure to water, chemicals, and cleaning agents.

Work Schedule / Hours

Schedules will vary depending on business needs. Nights, weekend and Holiday availability is required. Must be flexible to work outside of departmental operating hours.