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Knowledge Management Lead, Federal Service Delivery (Remote)

Remote Jobs

New York, NY
  • Remote job

Bixal is seeking a Knowledge Management Specialist, Service Delivery to build and run the Tier 0 self-service knowledge base for a large federal support program. You will manage article lifecycle, governance, and operating documentation to support Tier 1–3 desk operations. The role covers content creation, collaboration with IT and cybersecurity, and ensuring knowledge content is accurate, accessible, and scalable for external users and internal staff. Federal program context preferred. #J-18808-Ljbffr Remote Jobs

Vacancy posted 6 hours ago
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