Sales Support Specialist

Description


Job Title: Sales Support Specialist Location: Sacramento, CA Employment: Contract-to-Hire (12 months) Industry: Manufacturing Compensation: $22.85-$32.57/hr Schedule: 40 hours /week About the Opportunity:

• Join a team supporting the rail transit systems that help keep communities moving.
• As a Customer Service Representative - Technical Products, you'll be the primary point of contact for customers, coordinating quotations, managing orders, and helping resolve technical and commercial inquiries.
• You'll work closely with engineering, supply chain, product management, and factory teams in a fast-paced, collaborative environment.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

Why This Opportunity is Exciting:

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit? APPLY TODAY What You'll Do:

• Serve as the primary contact for customer inquiries related to parts, services, and technical equipment, building strong relationships across customer teams.
• Coordinate quotations by working with engineering, sourcing, product management, and factory teams to gather pricing, lead times, and technical information.
• Create and manage sales and purchase orders, revisions, and customer records while monitoring fulfilment, shipping, and invoicing activities.
• Research and coordinate solutions to technical, commercial, and delivery-related issues, escalating concerns when needed and driving them through to resolution.
• Prepare customer and business reports, maintain accurate documentation, and support continuous improvement initiatives focused on customer satisfaction and operational efficiency.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 2+ years of experience in customer service, inside sales support, order management, customer support, or another customer-facing role.

What Sets You Apart:

• Experience in industrial, manufacturing, technical customer support, utility, transportation, electrical, or service-oriented environments.
• SAP or other ERP system experience.
• Proficiency with Microsoft Excel, Outlook, and Microsoft 365 applications.
• Ability to read technical drawings, product documentation, or electrical schematics is a plus.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with attention to detail and follow-through.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong problem-solving skills and commitment to customer service excellence.
• Ability to collaborate effectively with cross-functional teams and build productive working relationships.
• A customer-focused mindset with a desire to learn technical products, business processes, and industry applications.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.
The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.


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