Member Assist Cart Attendant

2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Position Summary We are looking for people who take pride in their work to join our team. You help shape our member’s entire shopping experience by giving them a positive first and last impression. In the member assist – cart attendant role, you are responsible for ensuring members see a well‑kept parking lot and for helping members with their purchases. You will also assist members with loading their vehicles and support creating a great member experience. This means you are constantly on your feet and on the go. Rain or shine, sleet or snow, our members count on you. Minimum Qualifications Customer Service experience. Preferred Qualifications None specified. Key Responsibilities Ensures club pick‑up orders are filled by contacting members to notify them when pickup time is delayed, informing them when products are unavailable, offering alternative product options when needed, ensuring products are selected and packaged according to company policies and procedures, ensuring items are dispensed when members arrive for pickup, resolving member issues and concerns, and promoting the company’s products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations to facility management. Provides member service by acknowledging the member, identifying member needs, assisting members with purchasing decisions, processing member purchases, assisting with payments according to company policies and procedures for different membership and payment types, utilizing cash registers to assist members with transactions, locating and organizing merchandise, zoning the designated areas, resolving member issues and concerns, promoting the company’s products and services, organizing and maintaining availability of carts/flatbeds, assisting members with transporting items, utilizing cart retrieval equipment according to company policies and procedures, and maintaining parking lot cleanliness. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans, using the Open Door Policy, and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback. Additional Compensation Hourly wage range: $16.00 – $23.00/hr. Additional compensation may be paid in premiums ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO and/or PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment. It meets or exceeds the requirements of paid sick leave laws where applicable. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Job Details Seniority level: Entry level Employment type: Part‑time Job function: Management and Manufacturing Industry: Retail Location: 201 Bass Pro Blvd, Denham Springs, LA 70726‑5570, United States of America #J-18808-Ljbffr Sam's Club