Commercial Sales Representative

SUMMARY:

The Armstrong Company is seeking a high-energy and dynamic Commercial Sales Representative who will be responsible for identifying and generating sales opportunities. The right candidate will work well under pressure, think out-of-the-box, easily initiate relaxed but informative two-way phone conversations with prospects, and be highly self-motivated. The right candidate will also understand how to assess a company’s needs and specifically cater the outreach to each prospect.

KEY RESPONSIBILITIES:

• Identify preferred prospects through enterprise resources and strategic sourcing methods.
• Contact potential new customers with the goal of converting prospects into clients.
• Conduct discovery calls with prospects to fully understand customer needs.
• Maintain relevant product and pricing knowledge to educate prospects on services & value propositions.
• Follow up on sales leads and develop, nurture, and maintain a robust sales pipeline.
• Retain and grow an existing client base.
• Maintain an organized and up-to-date system of management in Armstrong’s CRM.
• Deliver feedback to the other departments and leverage every resource available.
• Consistently review your role’s KPIs, as defined by sales leadership, to ensure you exceed activity, territory coverage, discovery calls, qualified sales opportunities, and revenue metrics.
• Act in accordance with Armstrong DNA always.
• Any other duties as assigned by Manager.

MINIMUM QUALIFICATIONS:

• 1+ years of direct sales experience required.
• Bachelor’s degree preferred.
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Extremely self-motivated with a diligent work ethic.
• Strong attention to detail.
• Excellent time management and prioritization skills.
• Natural curiosity and a desire/willingness to learn.
• Prior experience with CSM is a plus.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
• Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

NOTE: This Armstrong agency is relocating from Akron to Stow, OH in 4th Qtr. '26.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.