Hot & Cold Technician

Job Description

Job Description

Hot & Cold Technician 

1-2-3 Equipment Solutions- A Tech24 Company

Richmond, VA market

Why Join Tech24?

At Tech24, we invest in our people so they can focus on delivering exceptional service. When you join our team, you can expect:

• Weekly Pay – Reliable pay, every week
• Fully Equipped for Success – Company computer and equipment provided 
• Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
• Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
• Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy – 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions:

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Position Summary:

The Hot & Cold Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Hot & Cold Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities:

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications:

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repai