Technical Sales Account Manager (Carolinas | Industrial Distribution - Manufacturing Industries) (Charlotte Metro)

A rewarding career opportunity to join a dynamic, growth oriented thermal component distribution company dedicated to providing quality thermal solutions that enable manufacturing customers to maintain optimal operations and production efficiency.

As the Carolinas Account Manager for the NC and SC territory, you’re a crucial part in the continued expansion of a talented national sales organization with a focus on product innovation and reliability, and technical customer support excellence.

The Account Manager is responsible for both managing and expanding relationships with existing clients, as well as identifying, developing, and closing new business opportunities with new customers. A successful candidate will have a proven track record of exceeding sales targets, excellent communication and negotiation skills, and customer-centricity.

Responsibilities

Client relationship management:

• Develop and maintain strong relationships with existing customers
• Serve as the primary point of contact for customer inquiries, issues, and escalations.
• Understand customers’ business needs and objectives and proactively identify opportunities to add value and enhance the client experience

New business development:

• Lead the entire sales cycle from prospecting, lead generation, negotiation and closing new business opportunities within the territory
• Conduct thorough research to understand potential clients' business challenges and goals
• Develop tailored solutions and proposals to address clients' needs and position best product and service solutions

Sales performance:

• Meet and exceed sales targets and performance metrics, including revenue goals, new customer acquisition targets, and sales activity quotas
• Effectively manage sales pipelines and opportunities in CRM software, ensuring accurate forecasting and reporting

Collaboration, communication leadership, and professional development:

• Partner with internal teams, including marketing and customer support to align strategies and ensure seamless client experience
• Communicate client feedback, market insights, and competitive intelligence for product development and go-to-market strategies
• Collaborate with leadership teams to develop sales strategies, tactics, and processes to drive growth and achieve organizational objectives
• Stay informed about industry trends, best practices, and competitor offerings
• Participate in training sessions, workshops, and other professional development activities to enhance sales skills and product knowledge

Qualifications:

• Bachelor’s degree in technical or business field
• Successful B2B solution sales experience gained in direct selling account management or sales development roles
• Manufacturing or Industrial Distribution industry experience a plus
• Proficiency in CRM software and other sales tools; ability to adapt to new technologies quickly
• Highly motivated and driven by results, with a proactive approach to prospecting and lead generation
• Carolinas-based remote position with ability to meet clients via 40%-day travel across NC & SC

Compensation and benefits:

• Competitive salary and lucrative multi-component uncapped commission structure
• Generous expense allowance, training stipend, and comprehensive benefits package
• Best-in-class product training and sales leadership within a collaborative and entrepreneurial spirited organization
• Continuous professional development and upward career opportunities