Lead Supervisor

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule

The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members!

Job Responsibilities/Duties:

• Part time (15 - 22 hrs/week), weekend and weekday shifts. Saturday shift a must.
• Responsible for either opening or closing shifts
• Responsible for cash management processes
• Provides courteous customer service and responds to customer's questions, complaints or requests. 
• Directs any unresolved issues to the General Manager
• Assists supervised staff in their job performance during peak activity periods or as required
• Manages cleaning and maintenance of park during their shift
• Communicates low inventory levels for concessions, cleaning supplies, etc. 
• Maintains an image of competence and professionalism to customers, employees and management
• Maintains proper employee/employer relations and addresses any questions in a timely and open manner
• Communicates any employee issues with General Manager
• Provides or performs other services or duties as required by General Manager

Skills and Qualifications:

• Looking for managers with an excellent work ethic
• Previous experience managing part-time employees
• Must have professional communication skills including phone etiquette and e-mail correspondence.
• Be able to work independently while taking direction from General Manager
• Effective problem solving and decision making skills
• Excels in, multi-tasking, staying calm and collected even in stressful situations
• Self-starter

Each member of our team is vital to providing an exceptional experience for our guests!