Contact Center Representative

Cinfed Credit Union

Contact Center Representative

Join a Community That Cares At Cinfed Credit Union, we're a member-first organizationand as an employee, you're a member, too! Our passion is helping our community and the people who live in it. We've worked hard to create a work environment that is a community of its own, filled with people who truly care for one another and want to see each other succeed. Our mission is to be the first choice in financial solutions. We believe what we do has a lasting impact on our members' lives, and we're here to help them reach their financial goals. Why You'll Love Working Here

Award-Winning Culture: Named a Cincinnati Top Workplace for 11 consecutive years.
Invested in Your Success: 30 days of paid training to get you started.
Future Planning: Generous 401(k) match up to 6%.
Work-Life Balance: PTO plus 11 paid holidays.
Career Growth: We prioritize promoting from withinstart here and see where you can grow!
Full Support: Health, Vision, and Dental insurance available, plus tuition reimbursement.

The Role As a Contact Center Representative, you're the voice of Cinfed. You'll thrive in our friendly, professional environment by building relationships and providing high-quality financial member service over the phone. Key Responsibilities:

Relationship Building: Develop professional and interpersonal connections with our members.
Problem Solving: Provide accurate information and high-level customer service to help members manage their accounts.
Advocacy: Actively promote Cinfed's products and services to help members reach their goals.
Professionalism: Maintain a high level of trust, diplomacy, and accuracy in every interaction.

What You'll Need to Succeed

Experience: At least 6 months of similar or related experience (customer service or retail).
Tech Savvy: Proficiency in computer applications and solid math skills.
Soft Skills: Genuine enjoyment for helping people and a focus on detail and accuracy.
Education: High school diploma or equivalent.
Clearance: Ability to pass a pre-employment background check (credit, criminal, and drug).

Work Schedule: M-F 8:00AM-6:00PM (2 shifts) Saturday 9:00AM-1:00PM Ready to make an impact? If you're looking for a professional environment where your co-workers love their jobs as much as you do, apply today! Cinfed Credit Union is an Equal Opportunity Employer

Compensation details: 18-18 Hourly Wage

PI60c0b637e558-26289-41050402

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Contact Center Representative in Mason, OH vacancy

Contact Center Representative
...Contact Center Representative Join a Community That Cares At Cinfed Credit Union, we're a member-first organizationand as an employee, you're a member, too! Our passion is helping our community and the people who live in it. We've worked hard to create...
Suggested
Hourly pay
Live in
Shift work
Cinfed Credit Union
Kings Mills, OH
2 days ago
Customer Service Associate
$15 - $18.75 per hour
...accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ****@*****.***. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which...
Suggested
Hourly pay
Local area
Flexible hours
Shift work
Wawa
Mason, OH
4 days ago
Customer Care Representative I
...Customer Care Representative I Location This role enables associates to work virtually full-time... ..., Capabilities and Experiences Call center experience strongly preferred. Experience... ...participate in the job application process may contact ****@*****.***...
Suggested
Permanent employment
Full time
Temporary work
Work at office
Local area
Immediate start
Monday to Friday
Shift work
1 day per week
Elevance Health
Mason, OH
3 days ago
Customer Experience Specialist
$17 per hour
...Diploma or Equivalent - Required Associate's Degree in technology - Preferred 1+ year customer service experience - Required 1+ year contact center and/or technical support experience - Preferred Written and verbal bilingual fluency (French, Spanish, Chinese) - Preferred...
Suggested
Hourly pay
For contractors
Work at office
Local area
Shift work
Staffmark Group
West Chester, Butler County, OH
4 days ago
Customer Care Representative I
...Job Overview Customer Care Representative I – Virtual with on‑site training at the Mason, OH office. The position begins on September 14,... ...experience. Preferred Skills, Capabilities and Experiences Call center experience strongly preferred. Experience working in a healthcare...
Suggested
Permanent employment
Work at office
Local area
Immediate start
Monday to Friday
Shift work
The Elevance Health Companies, Inc.
Mason, OH
2 days ago
Customer Service Representative, Call Center - Blue Ash, OH
$20 per hour
...and within Green Dot terms and policies. Receiving inbound contacts calls and completing outbound contacts (callbacks, responses, etc... ...Minimum 2 years of customer service and/or contact center experience Experience in de-escalating situations with dissatisfied...
Hourly pay
Full time
Work at office
Monday to Friday
Green Dot
Blue Ash, OH
3 days ago
Customer Experience Specialist
...Full-time Role Overview The Customer Experience Specialist 1 delivers world‑class external technical support in an omnichannel contact center. This role demands excellent customer relationship, communication, and technical troubleshooting skills. Responsibilities and Duties...
Full time
Work at office
SentriLock
West Chester, Butler County, OH
4 days ago
Customer Service Consultant
...resolve questions that do not require assistance from a licensed representative. Analyze and service assigned products within the Western &... ...working effectively within a team - Required Previous contact center experience preferred but not required. - Preferred Must provide...
Work experience placement
Work at office
Western & Southern Life
Lebanon, OH
5 days ago
Part-Time Focus Group Panelists. Call Center Agent Welcome. No Experience
$750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...
Part time
Casual work
Remote work
Flexible hours
AFG
Mason, OH
2 days ago
Med Spa Outbound Appointment Setter
$40k - $65k
...Maintain strong show rates Primary Goal: Book high-quality consultations that show up and convert. What We’re Looking For Outbound call center experience preferred Comfortable in high-volume dialing Strong communication skills Persuasive but professional Self-motivated and...
Hourly pay
Full time
Immediate start
Weekend work
Afternoon shift
bodenvy Mason
Mason, OH
2 days ago
Benefits Representative
Position Title: Event Coordinator Duration: 4 Months Pay Rate: $31.00 - $36.50/hr on W2 Location: Mason, OH Job Summary: This position is responsible for supporting event team with open enrollment requests. Key Responsibilities: • Create benefit summaries...
Work at office
Intellipro Group
Mason, OH
1 day ago
Guest Experience Ambassador
Build-A-Bear Workshop is seeking Bear Builder associates to join our team. You will engage with guests to help them create personalized furry friends, delivering a memorable experience in an upbeat retail environment. As part of the role, you will uphold brand standards...
Build-A-Bear
Mason, OH
5 days ago
Roofing Sales Representative
$125k - $250k
...Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. $125,000 - $250,000 a year Benefits Health/Dental/Vision insurance 401(k) Referral program Paid time off (PTO) W-2 Pay Structure...
Base plus commission
Local area
Monday to Friday
All Star
Mason, OH
3 days ago
Sales Specialist
Job Description Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address ...
Local area
Home Depot
Mason, OH
3 days ago
Construction Sales Representative
...Construction Sales Representative Sweeping Corporation of America (SCA) is the nation's leading street sweeping company, operating in over 20 states and supporting more than 600 municipalities, counties, and government agencies. With over six million miles serviced...
Contract work
Temporary work
For contractors
Work at office
Local area
Shift work
Sweeping Corporation of America
Kings Mills, OH
3 days ago
Entertainment Ambassador (Seasonal)
$14 per hour
...interact with Great Wolf Lodge guests Willingly perform child‑friendly promotional activities on‑site and in the community Willingly represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site Perform all branded experiences...
Full time
Part time
For contractors
For subcontractor
Seasonal work
Immediate start
Flexible hours
Shift work
Afternoon shift
Great Wolf Lodge
Mason, OH
1 day ago
Customer Service Rep
$15 - $16 per hour
Customer Service Rep Mason, OH, United States $ 15.00 - 16.00 (US Dollar) Customer Service Rep needs 2+ years of experience Customer Service Rep requires: ~ Availability to work from 12:30pm until midnight M-F and 10:30am to 7pm on Saturdays. ~12:30pm...
Local area
Remote work
Night shift
Global Channel Management
Mason, OH
15 days ago
Customer Service Associate I
Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...
Contract work
Local area
Family Dollar
Kings Mills, OH
5 days ago
Pharmacy Customer Service Associate
...all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)...
Hourly pay
Part time
Work experience placement
Seasonal work
Work at office
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Walgreens
Mason, OH
2 days ago
Pharmacy Customer Service Associate
...all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.)...
Work experience placement
Seasonal work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Walgreens Boots Alliance
Mason, OH
5 days ago
Customer Service Specialist - Automotive Finishes
...working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information,...
Full time
For contractors
Work experience placement
Monday to Friday
Night shift
The Sherwin-Williams Company
Mason, OH
2 days ago
Client Service Support Rep
...Member Service Representative General Electric Credit Union (GECU) is a not‑for‑profit, member... ...Representative serves as the primary point of contact for members of the credit union,... ...in customer service required Prior call center experience preferred Prior experience in...
Work at office
General Electric Credit Union
Blue Ash, OH
5 days ago
Remote Sales Enrollment Specialist
$69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers... ...residing outside North America Responsibilities Contact provided leads to schedule virtual meetings with clients Present...
Remote job
Work from home
Flexible hours
HMG Careers
Mason, OH
a month ago
Customer Service Representatives
...Customer Service Representatives Gather round the good stuff with a career at Pizza Hut; because this is a place where great people are in great company. We have fun, and we offer personal challenges and growth. At Pizza Hut, we're always looking for fun and friendly...
Immediate start
Flexible hours
Weekend work
Afternoon shift
Pizza Hut
Mason, OH
3 days ago
Customer-Focused Lot Attendant
...quantity of carts is available. Strong customer service skills are essential as Lot Associates are often the first and last point of contact for customers. As a Lot Associate, you will interact with both customers and other Home Depot associates regularly, ensuring a...
The Home Depot
Mason, OH
5 days ago
Customer Service Advisor
...to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email ****@*****.*** to make a request for reasonable accommodation during any...
Full time
Part time
Flexible hours
Afternoon shift
Valvoline
Mason, OH
14 days ago
Customer Service Representative
...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...
Full time
Flexible hours
Shift work
Weekend work
PetSuites
Mason, OH
3 days ago
Client / Customer Care Rep
$37k - $55k
...telephone calls. Assists with the supervision and dispatching of all scheduled service and maintenance calls. Reports to the Call Center Manager. JOB DUTIES Answers incoming client telephone calls and recognizes that this is where the client will form their first impression...
Flexible hours
Benjamin Franklin Plumbing of Manchester, CT
Deer Park, OH
2 days ago
Customer Service Specialist
$17 - $18 per hour
...and longevity Job Description An employer is seeking a Call Center Representative to join their team. These employees will be joining their Client... ...and maintenance activities accurately. Strive for first contact resolution of customer inquiries, transactions, and problem...
Contract work
Work at office
Local area
Insight Global
Springdale, OH
3 days ago
Customer Care Representative
$17.25 per hour
Job Description Kelly Services is currently seeking several Customer Service Sales Assistant for one of our top Healthcare Insurance clients for their Mason, OH location. The Customer Service Sales Assistant will make outbound telephone calls to customers that have shown...
Hourly pay
Work at office
Monday to Friday
Direct Staffing Inc
Mason, OH
2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Contact Center Representative. Be the first to apply!