Sr Developer Analyst - Print Communications (On-site)

Who We Are At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive – and that’s why we invest in your growth, wellbeing, and ability to make an impact. Every day we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions, and recognizing great performance. Position Summary The Sr Developer Analyst – Print Communications will run, monitor, and develop the print communication processes. They will be instrumental in analyzing and documenting product requirements, providing expert advice on data issues, developing and testing phases of new products and existing product changes. They will work closely with business units and vendors to confirm requirements, research, and resolve issues. The candidate will develop and maintain data‑related processes and associated reports. They will have strong technical, organizational, research, and problem‑solving skills, and the ability to present to and work with senior leadership while clearly communicating technical items with both technical and non‑technical partners. They will provide expert advice to internal and external groups and mentor junior level Developer Analysts. Duties and Responsibilities Manage, execute, and monitor high‑risk print production processes; ensure meticulous accuracy and rigorous testing and quality control measures in all data creation, transmission, and reconciliation. Analyze and document product requirements with a focus on understanding the implications of every specification due to the high‑visibility and high‑risk nature of the operations. Serve as a critical contributor in the development and testing of new or updated products. Create reporting post‑production to monitor and identify high‑risk borrower communications. Maintain vendor scorecards related to print functions including monthly volume, SLAs, and issues management. Serve as the subject‑matter expert and provide expert advice for the Print Communications processes and data for internal business partners and leadership, offering guidance and solutions. Design and build complex, efficient SQL code to meet business objectives and assist with creating automated controls for our print processes. Develop and maintain ETL processes. Detect issues in processes or data with the authority to take appropriate measures independently to address or elevate them, ensuring risks are minimized. Engage in special projects centered around letter data, ensuring accurate representation and handling of information within and outside the organization. Research and generate quick‑turnaround ad‑hoc reports, as needed. Collaborate with other members of the Print Communications department to ensure department objectives are met. Track and maintain data for presentation to internal and external clients and vendors in diverse formats, including but not limited to monthly volumes, monthly vendor spend, and letter controls. Create and maintain documentation for print data and processes using Excel, Word, and Markdown, emphasizing rigorous accuracy and attention to detail. Respond proactively to business needs with minimal to no supervision. Perform quality review of peer code and provide constructive feedback. Analyze complex reports with the ability to reconcile discrepancies or anomalies to ensure data accuracy and integrity. Mentor and train junior team members. Perform other duties as assigned by management. Stay up to date with the latest trends and technologies in print communications and loan servicing to continuously improve processes and output. Qualifications and Education Requirements Bachelor’s degree in Computer Science, Engineering, Business Information Systems, Information Management, or another quantitative discipline with specialization from an accredited college or university. 5+ years’ work experience using advanced SQL. Experience with source control such as Team Foundation Server (TFS) preferred. System design experience preferred. Mortgage servicing experience a plus. General programming experience a plus. Experience with Servicing Director, LMS, OnBase, and other systems used by Shellpoint is a plus. Additional experience that would be a plus: Azure, Snowflake, PowerShell, SnapLogic, Markdown, Smartsheet, or SharePoint. Skills, Abilities, and Knowledge Knowledge of relational database structures. Knowledge and familiarity of various data file structures (delimited, XML, JSON, fixed width). Advanced Excel skills (graphs, pivot tables, formulas). Must achieve a score of “proficient” or higher on the SQL test. Strong attention to detail and ability to multi‑task and manage deadlines. Ability to work well independently and in a collaborative environment. Knowledge of SQL Server Reporting Services (SSRS), PowerBI, Tableau, or other reporting tools. Knowledge of SQL Server Integration Services (SSIS) preferred. Additional Information While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies or states that these are the only job responsibilities. Management reserves the right to modify, add, or remove duties and request other duties, as necessary. All employees are required to have smartphones that meet company security standards with the ability to install apps such as Microsoft Authenticator; employment will be contingent on this requirement. Why Newrez We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self. Company Benefits Medical, dental, and vision insurance Health Savings Account with employer contribution 401(k) retirement plan with employer match Paid maternity leave, parental bonding leave, and caregiver leave Adoption assistance Tuition and certification reimbursement Employee mortgage loan program Newrez Employee Emergency and Disaster Fund – a program to support team members experiencing hardship Newrez NOW Company‑paid volunteer time off day (over 40,000 volunteer hours contributed since inception) Matching gifts program – dollar‑for‑dollar up to $1,000 Access to grants, nonprofit resources, and volunteer opportunities More than $6,000,000 donated since 2020 1 in 5 employees participates in at least one Employee Resource Group (ERG) Equal Employment Opportunity We’re proud to be an equal‑opportunity employer and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. 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