CAMP Care Coordinator/Patient Navigator

CAMP Care Coordinator/Patient Navigator - 41424 University Staff

University of Colorado Anschutz Department: OBGYN Job Title: CAMP Care Coordinator/Patient Navigator Position # 00834012: Requisition #:41424 Job Summary: The Colorado Adolescent Maternity Program (CAMP) Care Coordinator / Patient Navigator serves as a primary point of contact for patients regarding program logistics, appointments, referrals, and navigation needs. The coordinator helps patients complete the practical steps needed to access recommended services, provides information about established community and health-system resources using program-approved pathways, and communicates with patients by telephone, electronic health record messaging, and other approved systems. Communication is trauma-informed, culturally responsive, and patient-centered. Clinical, psychosocial, safety, financial, housing, legal, child welfare, or other complex concerns are promptly escalated to the appropriate social worker, behavioral health clinician, medical provider, or other licensed professional. The CAMP Care Coordinator / Patient Navigator manages the scheduling, referral, and administrative processes that support continuity of care. Responsibilities include monitoring referrals through established workflows; assisting patients with scheduling and rescheduling; tracking connection to referred services; proactively following up on stalled processes or outstanding tasks; and maintaining accurate referral records, patient lists, program databases, and electronic health record documentation. The coordinator also supports routine administrative paperwork and referrals routes documents to clinicians or providers for clinical completion, and sends required questionnaires, screening tools, or electronic forms according to program procedures. The CAMP Care Coordinator / Patient Navigator works closely with the interdisciplinary team to support implementation of established care plans and effective program operations. Responsibilities include participating in team meetings, huddles, and case reviews; tracking operational follow-up items; communicating non-clinical updates related to patient engagement and care coordination; maintaining current program resource information; tracking program metrics and outreach activity; assisting with routine reports and standard operating procedures; supporting connection to community referrals; and identifying recurring workflow or access barriers for program leadership. The role also coordinates logistics for the monthly program baby shower, including event preparation, organization of baby supplies, and pickup and drop-off of supplies using reliable personal transportation. Please note that this position is related to UPL funding. If UPL funding goes away, this role would need to be reassessed. Duties : Care Coordination: 60% Acts as the primary point of contact for patients. Assist patients in accessing recommended services. Provides community resources to patients; collaborates with an interdisciplinary team including social work, behavioral health clinicians, medical providers, and/or other licensed professionals. Operations: 20% Monitors referrals and processes referrals through established pathways. Scheduling and rescheduling patients. Tracking patient referrals to community resources. Maintaining accurate referral records and patient lists. Maintaining program database including but not limited to entering data. Monitor documentation in the electronic health record. Completion and routing of administrative paperwork to interdisciplinary team members. Administrative: 20% Participation in team meetings, huddles, and case reviews. Tracking of follow-up items from meetings. Maintaining programmatic resource information. Tracking program metrics. Tracking outreach activities. Assisting with routine reporting. Coordination of monthly event(s) to include but not limited to event preparation, organizing supplies, transportation of supplies to and from event. Work Location: Hybrid this role is eligible for a hybrid schedule of 4 days per week on campus and as needed for in-person meetings. Why Join Us: The Department of Obstetrics and Gynecology provides a full spectrum of clinical care for women of all ages, participate in research, and provide education to students and residents. The Department of Obstetrics and Gynecology is dedicated to serving the women of Colorado and the surrounding states; excelling in the education of medical students and residents, delivering comprehensive patient care; and participating in research into areas of women's health. Our vision is to optimize the health and well-being of women across their lifespan by utilizing our unique strength. Why work for the University? We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including: Medical: Multiple plan options Dental: Multiple plan options Additional Insurance: Disability, Life, Vision Retirement 401(a) Plan: Employer contributes 10% of your gross pay Paid Time Off: Accruals over the year Vacation Days: 22/year (maximum accrual 352 hours) Sick Days: 15/year (unlimited maximum accrual) Holiday Days: 15/year Tuition Benefit: Employees have access to this benefit on all CU campuses ECO Pass: Reduced rate RTD Bus and light rail service There are many additional perks & programs with the CU Advantage . Qualifications: Minimum Qualifications: High school diploma or GED Two (2) years of patient/client-facing experience in a healthcare, behavioral health, community health, or human-services setting. Substitution : A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years. Applicants must meet minimum qualifications at the time of hire. Preferred Qualifications: Bachelor's degree in psychology, public health, human services, health care administration, social sciences, or a related field. Experience working in integrated behavioral health, primary care, obstetrics, pediatrics, women's health, reproductive health, or another interdisciplinary medical setting. Experience with patient navigation, referral coordination, care coordination, or systems navigation. Experience working with pregnant or parenting adolescents and/or patients experiencing barriers to health care access. Experience managing sensitive and confidential information. Experience working with Epic or another electronic medical record system. Experience working within a higher education and/or academic medical environment. Bilingual or multilingual. Conditions of Employment This role may be term-limited, with funding secured a year at a time, but not guaranteed. Onsite this role is expected to work primarily onsite, with the potential of working 1-2 days remotely, and is located in Aurora, CO. Applicants must be legally authorized to work in the United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position now or in the future. Competencies: Knowledge, Skills, and Abilities (KSAs): Knowledge of community resources, health-system referral processes and organizations that support physical or behavioral health. Strong interpersonal and patient-service skills with the ability to establish rapport with people from diverse backgrounds. Exceptional organization, attention to detail, time management, and consistent follow-through. Ability to manage multiple patient-related tasks simultaneously and prioritize work appropriately while working independently. How to Apply: For full consideration, please submit the following document(s): A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position Curriculum vitae / Resume Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Katie Evers, View email address on click.appcast.io Screening of Applications Begins: Immediately and continues until position is filled. For best consideration, apply by 10/20/26. Anticipated Pay Range: The starting salary range ( or hiring range ) for this position has been established as $43,700 - $52,877. The above salary range ( or hiring range ) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator Equal Employment Opportunity Statement: CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. ADA Statement: The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at View email address on click.appcast.io ?. Background Check Statement: The University of Colorado Anschutz is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees. Vaccination Statement: CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program . Application Materials Required : Cover Letter, Resume/CV, List of References