Sr. Events Lead, VIP & Guest Experiences

Sr. Events Lead, VIP & Guest Experiences A Sr. Events Lead, VIP & Guest Experiences job in Woodinville, WA is available at Chateau Ste. Michelle. This role requires a highly experienced event hospitality professional with a strong background in executing premium events, managing high-profile clients, supporting VIP guests, and delivering polished, high-touch guest experiences. This position supports elevated consumer, corporate, VIP, Wine Club, trade, internal, and high-profile guest experiences while ensuring each event reflects the hospitality standards and brand presence of Chateau Ste. Michelle. The Sr. Events Lead serves as an on-site lead for premium event execution, supporting event preparation, staff direction, guest flow, service standards, event space readiness, inventory coordination, and real-time service recovery with discretion, professionalism, sound judgment, and exceptional attention to detail. This is a part-time, hourly role that is eligible for tips. This role requires availability in the evenings and on weekends. Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S, with roots dating back to 1933. Throughout our 90+ year history, what has remained constant is our unwavering commitment to quality, service to our customers, and connection with our community. We are proud that our award-winning wines farmed in Washington are an expression of all the best things about the Pacific Northwest - the spirit of people, the abundance of the land, and the excellence-driven culture. Our distinctive portfolio of wines, including Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, are enjoyed across the U.S. and distributed in over 100 countries. Sr. Events Lead, VIP & Guest Experiences job responsibilities include: Lead the on-site execution of elevated events and support the Events Specialist with planning as needed. Serve as a primary on-site lead for high-profile events, ensuring guest needs, event flow, service timing, and hospitality standards are met with professionalism and discretion. Manage and anticipate the needs of VIP guests, high-profile clients, executive stakeholders, corporate partners, and premium hospitality groups throughout the guest journey. Support the launch, execution, and manage daily operations of holiday programming, Sip and Sleigh. Participate in the setup and breakdown of event spaces, including tables, chairs, and AV equipment. Organize and communicate event logistics to event staff and ensure all event opening and closing procedures are completed. Deliver remarkable, memorable, and elevated guest experiences that reflect Chateau Ste. Michelle's premium hospitality standards. Coach and direct event staff to deliver refined, consistent, and brand-appropriate service during premium and high-visibility events. Manage and accurately report wine samples, event inventory, and supplies for each event. Be responsible for event equipment and supplies, including inventory of those items. Ensure all event spaces and storage areas are organized and maintained properly. Provide support in the Tasting Room as needed to meet business and guest service needs. Physical Requirements: Able to stand, walk, or sit at desk for extended period of time. Able to work in various weather conditions inside and outside. Able to lift and carry up to 50 pounds. Able to set up and breakdown event spaces. Position Requirements: Must be at least 21 years of age with a high school diploma or equivalent. Class 12 MAST Permit and Food Handler's Permit required. Minimum of five (5) years of progressive experience in events, hospitality, luxury guest service, catering, hotel, winery, restaurant, or related premium service environments required. Demonstrated experience managing high-profile clients, VIP guests, executive stakeholders, corporate groups, or premium hospitality experiences required. Proven ability to remain composed, discreet, and solutions-oriented when supporting high-touch guest needs, sensitive client requests, and fast-paced event environments. Excellent customer service skills with a demonstrated ability to provide exceptional guest experiences. Strong verbal and written communication skills, including public speaking and presentation abilities. History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies. Your Compensation: $23.50 - $30.54 per hour based upon relevant experience. At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role. Benefits of working with Ste. Michelle Wine Estates: Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce. Health Care Coverage including medical, dental, vision & prescription - eligible on date of hire for full-time employees Paid Vacation & Holidays 401(k) with Employer Match and Supplemental Contribution Employee Wine Discounts Culture at Ste. Michelle: We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level. We Care: We put people first - our team, our consumers, our customers, our communities. We Collaborate: We believe there is nothing we can't accomplish - together - and we believe lifting up those around us is essential to achieving both individual and collective success. Qualifications Education High School (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster. #J-18808-Ljbffr Ste. Michelle Wine Estates