Program Coordinator and Evening Exam Proctor

ABOUT THE POSITION :

As the Program Coordinator/Evening Exam Proctor for the Student Disability Resource Center (SDRC), you will play an important role in supporting student success by coordinating programs that promote accessibility and inclusion while ensuring the effective delivery of evening testing services.

In this collaborative role, you will partner with colleagues across campus, contribute to training and program initiatives, and help foster a supportive community that advances equitable access to education. If you are passionate about supporting students and creating accessible learning environments, this is a meaningful opportunity to make a lasting impact.

• Priority Deadline: The deadline for first consideration is April 20, 2026.

ESSENTIAL FUNCTIONS

• Plan, coordinate, and implement educational programs, workshops, and events that promote access, inclusion, disability awareness, and equitable participation for students, faculty, and staff.
• Attend outreach, orientation, and campus engagement events; collaborate with campus partners to develop and deliver programming related to neurodiversity, universal design, and inclusive practices.
• Manage program logistics, including scheduling, space coordination, materials preparation, and communication with participants and stakeholders.
• Evaluate program effectiveness through attendance tracking, participant feedback, and assessment tools; analyze outcomes to inform continuous improvement of future programming.
• Support the development and facilitation of training sessions for faculty, staff, and student employees related to accommodations, testing practices, and inclusive learning environments.
• Stay informed of best practices, emerging trends, and current research in disability services, accessibility, and inclusive programming to inform program development.
• Assist the SDRC Assistant Director with technology awareness initiatives and student training related to accommodations and accessible tools.
• Support the SDRC Assistant Director in the coordination and implementation of the peer note-taking accommodation process.
• Foster community engagement and promote awareness of SDRC services through outreach, programming, and collaborative initiatives.
• Provide exam proctoring support by preparing previously approved exam requests, coordinating with faculty to obtain and return exams, and administering examinations in accordance with established procedures, including monitoring testing rooms, enforcing time limits, addressing candidate questions, reporting irregularities, and responding to equipment malfunctions.
• Demonstrate thorough knowledge of testing center protocols; promote and enforce all requirements while clearly communicating exam expectations to faculty and exam candidates.
• Maintain accurate and organized electronic and physical records in compliance with institutional policies, FERPA, ADA, and other applicable regulations.
• Perform other related duties as assigned.

QUALIFICATIONS

Unless otherwise stated, the following qualifications are required to perform the essential functions of this position, or the individual must demonstrate how the essential functions will be performed (with or without reasonable accommodation) using other qualifications not listed below.

Education/Training:

• A bachelor's degree in Social Work, Psychology, Child Development, Disability Studies or a related field.

Experience:

• The equivalent of one year of program coordination experience in a related field, preferably in higher education

Competencies:

• Knowledge of Americans with Disabilities Act law and case law, along with best practices for working with students with disabilities in higher education.
• Understanding of FERPA regulations.
• Learn general and specialized software applications and other assistive technology
• Able to use basic functions of Microsoft Word, Outlook, web-based databases (e.g., AIM) and an online timekeeping system. Able to learn new computer technology as needed.
• Demonstrated customer service skills for public contact in person and on the telephone.
• Exercise judgement and discretion.
• Communicate effectively orally and in writing and follow written and oral instructions in English.
• Able to give clear and concise instructions in English.
• Meet and deal with the public in a tactful and courteous manner while enforcing examination rules and procedures.
• Able to keep information confidential.
• Maintain accurate records.
• Count quickly and accurately.
• Punctuality, dependability, and flexibility.
• Attention to detail.
• Ability to interact positively with a diverse community of coworkers, students, faculty, and other staff.
• Ability to learn new duties and procedures for enhancements and changes to services and products offered.
• Dexterity to manipulate paper, hardcopy files, writing instruments, computer keyboard, copiers, telephone, and other typical office equipment.
• Awareness of and sensitivity to racial, cultural, religious, gender, and sexual orientation diversity.

Preferred Experience:

• Masters degree or the equivalent in Social Work, Psychology, Child Development, Disability Studies or a related field.

Work Schedule: The regular hours for this full-time position are 40 hours scheduled from 1:00 p.m. to 10:00 p.m., Monday through Thursday and 11:00a.m. to 8:00p.m. on Fridays during academic terms. Outside of academic terms there is flexibility to work 8am to 5pm Monday through Friday. May be required to work holiday, weekend, and/or evening hours. Regular hours may vary due to the needs of the organization or business unit.

COMPENSATION

Pay: The pay rate for this position is competitive and commensurate with the duties, responsibilities, and qualifications required for the position, between $28 and $30 per hour.

Benefits: This position is eligible for our employment benefits package including:

• medical, dental, vision,
• 10% retirement contributions after one year (no matching required),
• group life insurance,
• generous time off,
• professional development funds,
• discounts for mobile plans, software, and entertainment,
• access to fitness facilities,
• and more!

PHYSICAL REQUIREMENTS

Physical Requirements:

Sedentary work that primary involves sitting and standing:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Active work that primary involves standing and walking:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Light work that involves moving objects weighing up to 10 pounds:

☐ Constantly ☒ Frequently ☐ Occasionally ☐ Never

Medium work that includes moving objects weighing up to 25 pounds:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Medium work that includes moving objects weighing up to 40 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Heavy work that includes moving objects weighing up to 50 pounds:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Operate a computer or other work requiring repetitive movement of wrists, hands, & fingers:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Operate a street legal golf cart, a company automobile, or other heavy machinery:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Read or write electronic or printed materials:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Communicate verbally in person, by phone or another device:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Moving body into different positions to work down low, overhead, or outward:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work involving climbing ladders, stairs, scaffolding, or similar:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Work in various environments including low, high, tight, low-ventilation, or confined spaces:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work indoors in climate-controlled spaces:

☒ Constantly ☐ Frequently ☐ Occasionally ☐ Never

Work outdoors in various weather conditions:

☐ Constantly ☐ Frequently ☐ Occasionally ☒ Never

Work in a noisy environment:

☐ Constantly ☐ Frequently ☒ Occasionally ☐ Never

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.

ADA/OSHA:

This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

Equal Opportunity Employer:

TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.