Network Operations Engineer

Salary: $123,000 - 163,000 per year Requirements:

• At least 5 years of experience supporting large-scale enterprise network environments.
• Strong experience with enterprise switching and routing technologies, including OSPF and BGP.
• Experience supporting large campus network deployments and operations.
• Experience with Mist Wireless Assurance, Mist Wired Assurance, and Marvis AI.
• Experience supporting large-scale wireless deployments, migrations, upgrades, and modernization projects.
• Experience working with networking support and engineering teams.
• Experience supporting production networks in highly visible enterprise organizations.
• Operational expertise with EX Series and QFX Series switching platforms.
• Strong understanding of Layer 2 and Layer 3 networking concepts.
• Strong troubleshooting, fault isolation, and root-cause analysis skills.
• Strong customer-facing communication and relationship-management skills.
• Excellent documentation, presentation, and knowledge-transfer skills.
• Ability to work independently and serve as a trusted technical advisor.
• Visa sponsorship is not available for this position.

• Serve as the primary technical resource for network operations and infrastructure initiatives.
• Act as the technical liaison between the customer and our networking teams.
• Provide day-to-day support for enterprise campus switching, routing, and wireless infrastructure.
• Build trusted relationships with customer technical teams and key stakeholders.
• Troubleshoot and resolve complex network issues in coordination with our support and engineering teams.
• Support technology refreshes, network upgrades, migrations, and infrastructure expansion projects.
• Analyze network performance and recommend ways to improve reliability, scalability, and operational efficiency.
• Create implementation plans, validation procedures, rollback plans, and operational runbooks.
• Plan, test, validate, and support software upgrades and deployments.
• Coordinate hardware lifecycle activities, including replacement planning and RMA management.
• Provide operational reviews and status updates on network health, project work, risks, and ongoing initiatives.
• Transfer knowledge to and mentor customer personnel.
• Identify opportunities for automation and operational improvement.
• Define and promote best practices for deployment, operations, and lifecycle management of our networking solutions.

• AI
• Hardware
• Support
• Network
• LESS

More:

We are hiring a full-time Network Operations Engineer in Dallas, Texas, to support an industry-leading technology development client. The client aims to create breakthrough technology solutions that improve how people live and work. We offer eligible employees medical, dental, and vision insurance; HSA and FSA options; a 401(k); and life, disability, and accidental death and dismemberment insurance. Salaried employees receive paid time off. Hourly employees generally do not receive paid time off unless required by law, while hourly employees on Service Contract Act projects are eligible for paid sick leave. Compensation is determined by factors including qualifications, experience, skills, location, performance, and business needs; this position is not eligible for bonuses, incentives, or commissions. We are an equal opportunity employer and consider qualified applicants without regard to legally protected characteristics.

last updated 42 week of 2026