Quality Assurance Manager

Job Description

Job Description

GAL AeroStaff Ltd. is an aerospace staffing company specializing in temporary and permanent staffing for general and technical positions in the aviation and aerospace industry.

In keeping with this goal, each benefit program has been carefully devised. These benefits include time-off benefits, such as vacations and holidays, and insurance and other plan benefits. We are constantly studying and evaluating our benefits and policies to better meet present and future requirements.

Position – Quality Assurance Manager

Location – Lawrenceville, Georgia

We are currently seeking an experienced Quality Assurance Manager to lead quality operations within an aerospace manufacturing environment. This role is responsible for maintaining and improving the Quality Management System, overseeing inspection activities, ensuring compliance with AS9100 standards and customer requirements, and driving continuous improvement initiatives to maintain product quality and operational excellence.

Summary

The Quality Assurance Manager oversees the Quality Assurance Department and ensures that manufactured aerospace components meet engineering specifications, customer requirements, and applicable quality standards. This role requires a hands on leader with experience managing quality personnel, conducting audits, investigating nonconformities, and implementing corrective actions. The successful candidate will collaborate closely with Production, Engineering, Purchasing, and Materials teams to reduce defects, improve manufacturing processes, and maintain a strong quality culture throughout the organization.

Essential Duties and Responsibilities

• Maintain and continuously improve the Quality Management System in accordance with AS9100, ISO 9001, and applicable customer requirements.

• Ensure compliance with quality procedures, engineering specifications, manufacturing standards, and controlled documentation requirements.

• Supervise incoming, in process, and final inspection activities to verify product conformity.

• Ensure aerospace components meet engineering drawings, customer specifications, and established workmanship standards.

• Oversee the identification, documentation, segregation, and control of nonconforming products.

• Coordinate with Production and Engineering to investigate and resolve manufacturing defects and quality concerns.

• Maintain product identification, material traceability, inspection records, and quality documentation.

• Monitor inspection equipment calibration and ensure compliance with applicable requirements.

• Plan and conduct internal quality audits and coordinate customer, certification, and applicable regulatory audits.

• Lead investigations into nonconformities, customer complaints, and recurring defects, including root cause analysis and corrective actions.

• Monitor corrective actions and verify their effectiveness.

• Supervise Quality Inspectors and assigned quality personnel, establish inspection priorities, and provide guidance, training, and performance feedback.

• Coordinate employee training requirements with Human Resources and promote accountability and teamwork.

• Collaborate with Production, Engineering, Purchasing, and Materials to support new product introductions and manufacturing process improvements.

• Recommend improvements to reduce scrap, rework, defects, and operational delays.

• Ensure quality requirements are satisfied before product release and shipment.

• Monitor quality performance indicators, including defects, rework, scrap, audit findings, and customer complaints.

• Prepare quality performance reports for management and support management reviews and continuous improvement initiatives.

• Perform other duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership: Effectively supervises quality personnel and promotes accountability and professional development.

• Communication: Clearly communicates quality requirements, audit findings, and corrective actions across departments.

• Dependability: Maintains accurate records and ensures quality activities are completed consistently.

• Initiative: Proactively identifies quality risks and opportunities for improvement.

• Teamwork: Collaborates effectively with Production, Engineering, Purchasing, and Materials.

• Work Quality: Maintains high standards of accuracy, product conformity, and documentation.

• Problem Solving: Investigates quality issues and implements effective corrective actions.

• Planning and Organization: Coordinates inspections, audits, training, and improvement initiatives efficiently.

Summary of Education, Experience and Certification

1. Minimum of five years of experience in Quality Assurance or Quality Control within a manufacturing environment required.

2. Previous experience supervising or managing quality personnel required.

3. Strong working knowledge of AS9100 and ISO 9001 required.

4. Experience with internal audits, root cause analysis, and corrective actions required.

5. Ability to interpret engineering drawings and technical specifications required.

6. Strong understanding of manufacturing inspection and quality control procedures required.

7. Proficiency in Microsoft Office applications required.

8. Experience in aerospace manufacturing or aircraft interior production preferred.

9. AS9100 Internal Auditor certification preferred.

10. Experience with ERP systems and quality management records preferred.

11. Must be authorized to work in the United States.

Required Knowledge, Skills and Abilities

• Strong understanding of Quality Management Systems and aerospace manufacturing quality standards.

• Knowledge of AS9100, ISO 9001, inspection procedures, and product conformity requirements.

• Ability to interpret engineering drawings, technical specifications, and manufacturing documentation.

• Experience managing nonconforming products, customer complaints, and corrective action processes.

• Strong knowledge of audit planning, execution, reporting, and follow up.

• Ability to conduct root cause investigations and verify corrective action effectiveness.

• Strong leadership, team supervision, and employee training skills.

• Ability to analyze quality performance indicators and recommend process improvements.

• Excellent written and verbal communication skills.

• Strong organizational, analytical, and problem solving capabilities.

• Proficiency with Microsoft Office and quality management or ERP systems.

Work Environment and Physical Demands

The position involves working in an aerospace manufacturing environment and regularly coordinating with quality personnel and other operational departments. Responsibilities include overseeing inspection activities, reviewing technical documentation, conducting audits, investigating quality issues, and monitoring manufacturing processes. The employee must follow applicable workplace safety procedures and company requirements while supporting product quality, regulatory compliance, and continuous improvement.