Customer Care Representative

Job Description

Job Description

Customer Care Representative - We offer a great company culture, competitive benefits, and an opportunity to grow within the organization!
We are a growing manufacturing company based in Kenosha, Wisconsin that offers its employees a great company culture, competitive benefits, and an opportunity for growth.
The Company:  

• Cordeck is a family friendly company and is known for the great care we take with customers and employees alike.
• We are committed to serving our communities through charitable giving and employee involvement in community projects through a variety of sources.
• We believe in treating others the way we want to be treated, with courtesy and respect.

The Position :

• We’re looking for a Customer Care Representative. The pay range is based on experience.

• We offer paid vacation and holidays, 401(k) with company match and profit sharing.
• We also offer a comprehensive health insurance packages for full-time positions.

Requirements:

• 1-3 years sales experience, Bachelor’s degree in related field is a plus
• Proficient in Microsoft Office, Internet, Email, and Mac computers
• Time Management and good written, oral communication, and basic math skills

Responsibilities:

• Answering customer phone calls and emails
• Providing material quotes and processing customer orders
• Providing Excellent Customer Service
• Monthly goals and objectives for service goals
• Cold calls and follow up calls to expand business

The Location: This position is based in Kenosha, WI.

Why Should You Apply?

• Competitive pay
• Great benefits (Insurance, Paid Vacation & Holiday, 401(k) and Profit Sharing)
• Great company culture
• Reasonable work hours

KAM Industries, Ltd., d/b/a Cordeck provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics.

 

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