Field Battery Technician - Boise, ID

Raymond West is looking for a dynamic Field Battery Technician to join our Service team! The Field Battery Technician is responsible for planning and coordinating activities concerned with installing equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties. Duties and Responsibilities Travels to customer sites to evaluate, diagnose, and repair customer's equipment. Removes and disassembles cells and inspects parts to detect defects. Replaces defective parts, reassembles battery, and fuses lead parts with gas torch. Fills cells with acid solution and determines specific gravity of solution. Washes, cleans, and neutralizes customer's batteries at customer's location. Installs new or modified equipment at customer's facility to ensure full functionality according to specifications. Troubleshoots and repairs chargers. Provides on-site technical assistance to help troubleshoot and repair equipment. Maintains records of performance reports. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Required Skills/Abilities Excellent written and verbal communication skills. Excellent organizational and time‑management skills. Proficient in Microsoft Office Suite and similar software. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of the organization. Must be able to maintain effective working relationships with employees, co‑workers, and managers in other departments. Must be willing to work off‑hours as specific needs dictate and assume more responsibility as required. Must be able to fulfill essential job functions in a consistent state of alertness and in a safe manner. Previous customer service experience in field support. A basic mechanical aptitude. Previous experience working with hand and power tools. Able to read and comprehend manuals, procedures, and other written documents written in English. Able to solve simple formulas and do basic math. Able and willing to travel to customer sites. Able and willing to operate a forklift truck. Must be able to do overnight travel. Must have a valid driver's license and a safe driving record with minimal traffic violations. A basic electrical understanding. Experience using test equipment and reading schematics. The ability to quickly analyze situations and make a decision and provide immediate feedback to the customer. Functions without direct supervision. Education/Experience A high school diploma or equivalent; or industry related experience and/or training; or an equivalent combination of education and experience. 2 years breakdown experience or comparable service experience; or an equivalent combination of education and experience preferred. Travel Requirement This position will be based in the field and require daily travel within assigned territories. Technicians will be provided a company vehicle and company fuel card to pay for vehicle expenses. Must be able to be insured by Raymond West. Physical Requirements Position is non‑sedentary. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts. Position will require the employee to go onto job sites to perform duties where construction is underway. The employee must frequently lift and/or move up to 50 pounds. The position will require employees to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to smell. Position requires the employee to climb, balance, stoop, kneel, crouch, and crawl. The employee is frequently exposed to outside weather conditions and the risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; and vibration. The noise level in the work environment is sometimes loud. Pay Range The hourly range for this position is $25.00 – $40.00. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. Qualified candidates must be able to pass a pre‑employment physical and drug screen. Equal Opportunity Employer Statement Apply online via the submit resume button provided. We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug‑free company. This contractor and subcontractor shall abide by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. #J-18808-Ljbffr