Catering Supervisor - Boston Catering

Job Description

Job Description

Tatte began in 2007 in a home kitchen with a passion for baking and the belief that well-crafted food has the power to bring people together. That spirit continues to guide us today.

We are a design-forward bakery and café bringing together handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces designed for gathering, connection, and everyday ritual.

At our core, we are craftspeople. Chefs, bakers, baristas, and café teams united by a shared passion for excellence. We believe even the smallest details matter, because every dish, every cup of coffee, and every interaction is an opportunity to brighten someone's day.

WHY TATTE

We're looking for people who believe hospitality matters and share our mission: To Inspire, Care for, and Nurture Life. Every day.

At Tatte, we believe craft is more than a skill. It's a way of caring. It's found in the details: a perfectly laminated croissant, a thoughtfully prepared coffee, a warm welcome that makes someone feel at home. We believe these small acts, repeated every day, have the power to make life a little richer and more meaningful.

You'll join a team that takes pride in its work, supports one another, and is committed to learning and growth. We hold ourselves to high standards while creating an environment where people can develop their talents, build meaningful careers, and make an impact.

As we continue to grow, so do the opportunities for our team. Whether you're exploring a new path or taking the next step in your career, you'll help create moments of inspiration, comfort, and connection for our guests each day.

Because while we serve exceptional food, coffee, and pastries, we hope to create something more enduring: places where people feel welcomed, cared for, and inspired to return again and again.

THE ROLE

The Catering Supervisor supports Tatte’s mission to inspire, care for, and nurture life every day by helping lead catering operations and delivering exceptional experiences for both clients and team members. This role serves as a key leader within the Catering Kitchen, supporting operational excellence, client service, team development, and overall catering performance.

The Catering Supervisor works side by side with catering kitchen team members to uphold Tatte’s standards for hospitality, food quality, operational execution, and client satisfaction. This role is ideal for individuals who are passionate about hospitality, leadership, and creating memorable client experiences while supporting a fast paced catering operation.

KEY RESPONSIBILITIES

We expect our Catering Supervisors to:

• Lead with professionalism, accountability, and hospitality excellence
• Deliver exceptional client experiences while upholding Tatte’s service and operational standards
• Support and develop team members through coaching and leadership
• Maintain high standards for food quality, cleanliness, organization, and food safety
• Support operational execution while contributing to overall catering performance
• Live Tatte’s core values and help support our mission
• Have flexibility to work a variety of shifts, including mornings, evenings, weekends, holidays, and emergencies as needed

Summary of Responsibilities

• Support the General Manager in ensuring daily catering operations run smoothly, including opening and closing responsibilities
• Engage in authentic, warm client interactions and foster excellent service standards throughout the team
• Demonstrate leadership and people development skills while supporting team performance
• Maintain strong knowledge of operating procedures, product specifications, and the Tatte story while leading daily execution
• Continuously uphold Tatte brand and visual standards throughout the catering operation
• Ensure food safety standards are consistently followed and promptly address any concerns
• Support communication and implementation of new products, services, and operational initiatives
• Contribute to food, labor, and controllable costs remaining within company expectations
• Assist with catering administrative responsibilities and operational oversight
• Other related assignments as necessary

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including days, evenings, weekends, holidays, and emergencies as needed
• Ability to work 8–10+ hour shifts and stand, sit, squat, walk, climb stairs, and read for extended periods of time
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds

QUALIFICATIONS & EXPERIENCE

Required

• Ability to work effectively in a fast paced and evolving environment
• Excellent verbal and written communication skills
• Highly organized with strong attention to detail
• High integrity and professionalism
• High school diploma or equivalent required

Preferred

• Minimum 6 months of supervisory experience within a high volume restaurant, catering operation, or polished fast casual environment
• Proficiency in Microsoft Office including Word, Excel, and Outlook
• Previous experience with UltiPro, Toast POS, CrunchTime, and TeamworX preferred
• ServSafe and Allergen certifications preferred
• Spanish proficiency preferred

OUR BENEFITS & PERKS

• Competitive Pay: $23.00–$27.00/hour, depending on experience
• 401(k) with company match
• Free employee assistance program services
• Paid vacation time after 3 months of full time service
• Paid sick time
• Health, dental, and vision insurance
• Free drinks and generously discounted meals
• Exciting potential for growth

Learn more about us at tattebakery.com

Join us on our journey to create something special!

Please note that Tatte is an E Verify employer.