Medical Director - Addiction Medicine (Telehealth)

About Boulder Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, we foster a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

The Medical Director serves as a physician leader within Boulder Care’s Medical Affairs organization, helping ensure the delivery of high-quality, evidence-based, and scalable substance use disorder treatment across a growing multi-state clinical platform.

This role combines deep addiction medicine expertise with systems thinking, quality leadership, and cross-functional partnership. The Medical Director will help shape Boulder’s clinical standards, quality strategy, service line evolution, and clinical governance structures while partnering closely with Clinical Services, Product, Operations, and executive leadership.

The ideal candidate is an experienced physician leader who has helped scale clinical programs, developed clinical leaders, and translated evidence-based care into operationally sustainable systems.

The Medical Director reports to the SVP & Head of Medical Affairs and works closely with the VP of Clinical Care and Clinical Services leadership.

Within the first 12–18 months, the Medical Director will help strengthen Boulder’s clinical quality systems, advance clinical governance and protocol development, support leadership development across the clinical organization, contribute to service line expansion, and help build the infrastructure necessary to support Boulder’s continued growth as a national leader in substance use disorder care.

Clinical Quality & Governance

• Serve as a senior clinical leader and addiction medicine subject matter expert across the organization.
• Partner with Clinical Services leadership to strengthen clinical quality, consistency, and patient safety across Boulder’s care delivery model.
• Support quality assurance activities, chart review processes, and clinical audits to identify opportunities for improvement.
• Ensure Boulder’s clinical standards remain aligned with current evidence, regulatory requirements, and payer expectations.
• Help establish and reinforce standards of clinical excellence, professional growth, and evidence-based practice.

Clinical Operations & Process Improvement

• Translate quality findings, operational priorities, and emerging evidence into scalable clinical workflows and care delivery standards.
• Identify gaps in clinical processes, policies, and infrastructure and partner across teams to implement solutions.
• Support implementation of new clinical initiatives and ensure clinical best practices are operationally viable and consistently applied.
• Partner with Medical Affairs and Clinical Services leadership to evaluate and support expansion into new service lines and care models.
• Assess clinical readiness, staffing considerations, protocol requirements, and quality implications for new programs.
• Ensure new services are designed with appropriate clinical governance, quality standards, and outcome measurement strategies.

Cross-Functional Partnership

• Serve as a clinical liaison to Product, Operations, Analytics, and other cross-functional teams.
• Provide clinical input on care delivery technology, clinical decision support tools, AI-enabled workflows, and platform enhancements.
• Ensure operational and product changes are evaluated through the lens of patient safety, clinician experience, clinical effectiveness, and quality.

Qualifications & Experience

• Board Certification in Addiction Medicine with active medical license in good standing.
• Demonstrated experience leading clinicians, clinical programs, or multidisciplinary healthcare teams.
• Experience building or scaling clinical programs, quality initiatives, care delivery models, or healthcare teams in a growing organization.
• Experience developing and implementing clinical protocols, workflows, and evidence-based standards across multiple clinicians or sites.
• Experience using data and quality metrics to identify opportunities and improve clinical performance.
• Exceptional communication, coaching, and relationship-building skills.
• Ability to influence across functions and lead through partnership in complex organizations.
• Experience in telehealth, digital health, or technology-enabled care delivery.
• Experience serving Medicaid and other publicly insured populations.
• Experience partnering closely with Product, Operations, Analytics, or Engineering teams.
• Familiarity with AI-enabled clinical workflows, clinical decision support tools, or healthcare technology innovation.
• Experience developing clinical leaders and supporting leadership growth within healthcare organizations.

Office Requirements

Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards.

This is a fully remote role but we are currently only hiring candidates located in the following states: We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Travel

Domestic travel is expected 2-3x per calendar year for this position.

This is a full-time remote position expected to work 40 hours between Monday-Friday during standard business hours.

Clinical Case Study

By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. The total compensation package for this position may also include other elements in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families
• Mental Health Services via insurance coverage, including Talkspace and EAP for continuous care
• Supplemental mental health services through Talkspace for care needed following tough patient visits
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Move the industry forward, follow the data

Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status.