Supervisor, Food Safety & Quality Systems

Job Description The U.S. Food Safety & Quality Systems (USFSQS) Team is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. The following outlines the responsibilities and key needs for this role. Primary Responsibilities Develops and acts as a US Food Safety (FS) standards and performance expert responsible for daily oversight, management, analyses and reporting for Food Safety Risk Management (FSRM) information and compliance databases (internal and external). Translate food safety data/metrics into effective storytelling to show how FS impacts business performance and customer satisfaction as well as aids in driving FSRM results across the three-legged stool (3LS). Brings a system-first, creative and agile mindset to seek ways to continuously improve and optimize the USFSQS team’s capability to manage FS standards and performance, while proactively seeking ways to improve information accuracy and integrity. Build strong, trusted relationships within USFSQS and US Supply Chain teams and with other key stakeholders across the 3LS, to ensure open lines of communication and collaboration. Provides subject matter expertise across the 3LS, where applicable. Provides ongoing tracking information and compliance database coaching and training, ensuring cross‑functional team and 3LS engagement. Leads self and provides lateral or informal leadership across the 3LS. Key Needs of the Role FSRM performance tracking and reporting, managing delivery, summary and analysis of relevant information, enabling the USFSQS team to develop appropriate food safety oversight strategies and compliance with US and Global standards. Anticipates current and changing business needs, collaborates in the development, execution and reporting of the FSRM plan and scorecard/KPI measurements in conjunction with the USFSQS analyst. Maintains and utilizes all global and US databases (e.g. EcoSure 3P-FSV tracking) with accountability to lead tool development and enhancement. Provides oversight and daily management of McDonald’s Food Safety Culture execution with specific focus on verifying execution of communication strategies (including Field Office engagement), training materials and actively managing issues and finding consensus solutions. Reviews and maintains FS standards, resources and materials in conjunction with key stakeholders. Maintains up‑to‑date knowledge of technology and data systems, bringing Innovation & Technology ideas and potential solutions to the team. Qualifications 3+ years of Food Safety experience, QSR/Food industry preferred. Bachelor’s Degree required. Preferably in food science or a related field. Proficiency in Excel, Power BI and Structured Query Language (SQL) experience preferred. Understand organizational project, program and/or product lifecycle management concepts. Possess strong analytical skills including problem solving and critical thinking skills. Demonstrated ability to learn quickly, remain curious, and adapt effectively in fast‑changing environments. Possess excellent verbal and written communication skills to effectively communicate information with FSQS team members, supply chain and other stakeholders across the system. Compensation Bonus Eligible: Yes Long‑Term Incentive: No Benefits Eligible: Yes Salary Range The expected salary range for this role is $85,014.00 – $106,267.00 per year. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience and other job‑related factors. Additional Information Benefits eligible: This position offers health and welfare benefits, including comprehensive health insurance (medical, prescription drug, mental health, dental and vision coverage), as well as life insurance. Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. Equal Employment Opportunity Statement McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel‑good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. Reasonable accommodations will be determined on a case‑by‑case basis. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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