Senior Veterinarian

AREA CHIEF OF STAFF

This posting will remain open for a minimum of two weeks from the position posted date. The pay range for this role (full-time) is $135,405 - $195,585 annually. This role is also eligible for variable pay based on production in all states except Puerto Rico. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate’s experience, skill level, abilities, and education, and may vary depending on location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

The primary purpose and function of the Area Chief of Staff is to lead, develop and manage associate veterinarians in their hospitals to ensure Banfield can attract, develop, engage and retain doctors that will deliver quality care and meet expected hospital performance measures. This position drives the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care).

ESSENTIAL RESPONSIBILITIES

Live and exemplify the Five Principles of Mars, Inc. within self and team. Act as Responsible Veterinarian for Veterinary and Pharmacy Board Permits, as required by federal, state, or local law. Responsible for the ownership and management of the controlled substance inventory for relief doctors. Own doctor engagement and retention by consistently assessing risk, ensuring a proactive retention strategy, and creating a culture of community and engagement where doctors feel supported and can be successful. Provide effective medical leadership to their hospital teams by driving an inclusive and collaborative work environment in their assigned hospitals in partnership with the practice managers. Validate the clinical skillset and alignment with quality standards of doctors, veterinary assistants, and veterinary technicians by performing medical record reviews, veterinary quality assignments, audits and patient safety event reviews in their assigned hospitals. Provide veterinary services. The amount of time spent in clinical role will depend on various factors and will be determined on a case-by-case basis. All ACOS should expect to spend a percentage of their time in role. Oversee the coaching program for newly hired veterinarians to ensure an engaging experience which results in a productive doctor knowledgeable in Banfield quality standards, Optimum Wellness Plans, processes, and workflows. Partner with the Director of Veterinary Quality and Talent Acquisition team to recruit veterinary talent and act as a brand ambassador in the local veterinary community. Work with associate doctors to ensure they have the skills to achieve their productivity goals through delivery of high-quality medicine and preventive care. Deliver veterinary operations KPI's of assigned hospitals through leadership of the hospital and partnership with the practice managers. Develop a veterinary leadership talent bench and have a succession plan in place for assigned hospital pod. Ensure compliance to Banfield's clinical essentials, government regulations and legislation, and veterinary industry standards through veterinary quality assessments. Champion preventive care culture by communicating, demonstrating, and validating behaviors that drive optimum wellness plan growth and retention. Create a say yes culture by driving access to care and superior client service resulting in meeting or exceeding client experience scorecard goals. Manage the medical equipment inventory and new medical equipment requests in partnership with their Director of Veterinary Quality in their assigned hospitals. Deliver the highest level of veterinary care to every pet in a professional and ethical manner while ensuring the client and their pet have an exceptional experience. Establish trust and gain the confidence and compliance of clients through effective preventive care and thorough treatment plans. Other job duties as assigned.

THE FIVE PRINCIPLES

Quality – The consumer is our boss, quality is our work, and value for money is our goal. Responsibility – As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality – A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency – We use resources to the full, waste nothing and do only what we can do best. Freedom – We need freedom to shape our future; we need profit to remain free.

HIRING QUALIFICATIONS / COMPETENCIES

Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Manages Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills

CAPABILITIES AND EXPERIENCE (CAN DO)

Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions. Organizational ability – Demonstrates a systematic approach in carrying out assignments. Surgical skills – Proven ability to perform all basic surgeries and use of all standard medical instruments and equipment. Problem solving skills – Demonstrates a strong ability to identify, analyze and solve problems. Intellectual ability – Accurately and consistently follows instructions delivered orally, in writing or diagram format. Mathematical ability – Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent. Computer skills – Comfortably and confidently uses a computer and specialized software.

ATTITUDES (WILL DO)

Initiative – Willingness to take appropriate steps in finding solutions to problems and presenting options to enhance processes. Integrity – Firmly adheres to the values and ethics of Banfield Pet Hospitals. Cooperativeness – Willing to work with others, collaborating, compromising where necessary. Flexibility – Open to changing situations and opportunities and is willing to perform all tasks assigned. Independence – Able and willing to perform tasks and duties without supervision. Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook and remains composed while dealing with stressful situations.

SPECIAL WORKING CONDITIONS

Ability to work at a computer for long periods of time. Project timelines and work volume / deadlines may often require more than 40 hours per week. Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking English). Ability to carry out instructions furnished in written, oral, or diagram form and solve problems involving several variables. Requires sufficient ambulatory skills in order to perform duties while at hospital. Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate up to 50 pounds. Requires good hand-eye coordination, finger-hand-arm dexterity and visual acuity to use a keyboard and operate necessary equipment. The noise level in the work environment is moderately high. Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication/controlled substances. Some travel required, to assist other area hospitals as well as for vendor visits and associate education. Banfield policies and protocols are not intended to supersede the associate's legal responsibilities and medical judgment. In the event of a conflict, applicable laws and regulations will control. DEA: Candidate must obtain state-controlled substance and federal DEA license within 3 months of employment, unless otherwise required by the state in which working. USDA: Accredited by the USDA Animal and Plant Health Inspection Service, National Veterinary Accreditation Program within 3 months of employment.

EXPERIENCE, EDUCATION AND/OR TRAINING

Doctor of Veterinary Medicine (DVM/VMD) or equivalent foreign degree required. Veterinary license in good standing or eligibility for licensure with all applicable state veterinary boards for assigned hospitals. 3 years of experience in small animal medicine and surgery practice.

BENEFITS

Comprehensive Medical, Dental, and Vision Insurance Generous Retirement Plans (401(k) and Roth) Best-in-Class Student Debt Relief Program (for Full-Time DVMs) Paid Time Off and Holidays Top-Tier Mental Health and Wellbeing Resources Associate Life Insurance (company-paid) & Supplemental Life Insurance Company-Paid Short- and Long-Term Disability Flexible Spending Accounts (FSA) Health Savings Account (HSA) Paid Parental Leave (birth and adoption) Continuing Education Allowance (for Eligible Positions) Back-Up Child and Elder Care & Family Support Resources Fertility and Family Building Support Digital Exercise Therapy Voluntary Protection Benefits Legal Plan Identity Protection Commuter Benefits Three Free Optimum Wellness Plans for Pets Exclusive Discounts Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*). WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. We believe that embracing inclusion and diversity enables us to live our Purpose: A BETTER WORLD FOR PETS. #J-18808-Ljbffr Marsveterinary