Assistant Program Director

Job Description

Job Description

Description:

Company Overview: As a growing 501 C3, Non-profit organization, CRCI is always looking for new talented individuals who can be an addition to its efforts. It is CRCI’s Managements desire that each person involved with the organization (paid or not paid) has a burden for the lost, the sick, and the suffering. It is also important that all staff recognizes that they are a representative of CRCI, and the actions will affect the communities outlook upon it. Staff is a representation of the CRCI program, and it will be expected for them to conduct themselves in a manner that would always promote and elevate the image of CRCI to the community. Any behavior that promotes a negative image of the organization is unacceptable.

Job Summary: Leads, assists in and supports the Director of Operations (DOO) in the day-to-day and long-term operational activities of Christian Recovery Centers, Inc. programs. Duties include, but are not limited to, managing personnel in the absence of the DOO, providing oversight for program operations to ensure compliance with policies and procedures, management of residents, individual and group staff training, promotion of agency in the public eye, information technology services, facility maintenance, provision and inventory of supplies, safety, receiving donated goods, and ensuring quality food service. General management of the program activities and facility operations is the responsibility of the DOO and ADOO.

Assistant Director of Operations Basic Duties:

• Provide information training support for all immediate employees including live-in/residential interns and staff. Ensure proper training in resident care and program operations is enacted across the board.
• Assist staff in discovering interests, areas for growth and desires to accomplish their goals.
• Ensure that the responsibility and accountability of all direct subordinates are defined and understood.
• Ensure interns, other staff, and personnel in leadership are spiritually fit and secure in their foundation of Christ and their personal recovery.
• Actively promote environments for residents to openly receive Christ.
• Arrangethepreventative and reparative maintenance of buildings, vehicles and equipment used by the organization, including work done by staff.
• Plan,organize, and coordinate logistics as needed for the successful operations of campus, maintenance, staff training, scheduling, and food services.
• Authorized to delegate tasks and responsibilities among staff members within established guidelines as required for efficient program management, especially in the absence of the DOO.
• Serve as a communication point for all requests for maintenance, transportation, supplies and logistics for special meetings or events. Stay up to date with these areas of operations so that informed decisions can be made when needed.
• Support and counsel staff on matters related to operations/training.
• Conduct annual performance reviews of direct reporting structure.
• Evaluate new initiatives and research innovative methods in the areas of program operations.
• Identify and suggest new procedures for potential areas of weakness.
• Spiritually guide the program operations so that it actively displays Christ and a healthy recovery process in its environment and operations.
• In the absence of the Director of Operations, the Assistant Director is responsible for the overall safety and security procedures for all campus staff, volunteers, and residents.
• Assist in budget/cost management activities regarding the purchasing of supplies, services, and materials.
• Assist in tracking data, successes, and improvements needed; complete monthly report and send to supervisor on specified date.
• Meet with all reporting staff on a bi-weekly basis for personal check-in and make a basic assessment of duties and whether they have been completed to CRCI standard.
• Supervise successful scheduling of transportation for resident appointments and activities.
• Lead and participate in WRP activities as needed, as well as for safety and training purposes.
• Manage workflow tracker daily to update supervisor on metrics for success.
• Achieve a predetermined set of KPIs related to program efficiency, resident satisfaction, and staff performance.
• Conflict resolution; Set a protocol for resolving conflicts, either through direct discussion, mediation, or involving the Director as necessary.
• Work with supervisor to establish a decision-making hierarchy outlining the decision authority for routine operations and emergency situations.

Lifestyle Expectations

Being that CRCI is a Christian ministry that represents the fundamental ideology of a Christian Recovery Center, all Resident Care staff should live in a way that sets a positive example to residents and to the community. Staff members, interns, and volunteers should display these positive traits both on and off the clock. Due to the nature of this example, applicants who wish to join the resident care staff are asked to voluntarily meet the following criteria:

CRCI leadership highly values the biblical principle that our physical bodies are temples of the Holy Spirit and should be kept pure. Staff members should strive to maintain healthy lifestyles, as this glorifies God and models the teaching of the Christian Bible. Examples of unhealthy lifestyles include, but are not limited to, the following:

• Use of tobacco
• Use of Illegal Drugs
• Drinking alcohol in excess or in public view
• Abuse of OTC and prescription medications

Applicants must have abstained from the use of Illegal Drugs for at least 3 months prior to application in order to be eligible for hire. A drug, alcohol, and nicotine screening will be conducted during the interview process. Applicants also attest that they have not abused legal drugs, such as prescriptions or over-the-counter medication, or alcohol for at least the 3 months prior to application in order to be eligible for employment. In addition, the applicant agrees to:

• Live by biblical standards
• Attend and actively support a fellowship of believers regularly.
• Exclusively engage in sexual relations within the bounds of a Biblical Christian Marriage
• Abstain from living with members of the opposite sex to whom they are not married.

Disclaimer

The aforementioned roles and responsibilities outlined in this agreement represent the fundamental duties associated with the Assistant Director of Operations position at the Rose House women's program. It is understood that additional tasks and obligations may arise from time to time that are not explicitly stated in this document. The Assistant Director of Operations is expected to demonstrate adaptability and flexibility in embracing new assignments, evolving company needs, and complying with established organizational policies, procedures, and culture. It is imperative to uphold the core values and ethos of Christian Recovery Centers Inc. while carrying out job duties and engaging with staff, residents, and all other individuals associated with CRCI. Failure to adhere to the company's standards and ethos may result in disciplinary action, up to and including termination, as per the terms of this agreement.