Office of Aging Long-Term Care Assessor I - Care Manager

Job Description

Job Description

STEP, Inc. Office of Aging | Lycoming & Clinton Counties, PAMake a Difference in the Lives of Older Adults and Individuals with Disabilities

Are you passionate about helping people access the care and services they need to live safely and with dignity? Join the STEP Office of Aging as a Long-Term Care Assessor I and play a critical role in connecting individuals and families with long-term care resources and community supports.

In this position, you will conduct comprehensive assessments, determine eligibility for long-term care programs, and help individuals navigate available services. Every assessment you complete has the potential to improve someone's quality of life and ensure they receive the appropriate level of care.

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What You'll Do

• Conduct in-person assessments in hospitals, nursing facilities, personal care homes, and private residences throughout Lycoming and Clinton Counties.
• Complete Functional Eligibility Determinations (FED) for nursing facility services, Community Health Choices (CHC), Albright LIFE, and other long-term care programs.
• Review medical records, physician documentation, and supporting assessments.
• Interview clients, family members, and other support systems to gather comprehensive information.
• Assess physical, functional, psychosocial, and environmental needs.
• Educate individuals and families about available care options and community resources.
• Coordinate referrals to service providers and enrollment resources.
• Maintain accurate electronic documentation and reports.
• Participate in hearings, case consultations, and professional development activities.
• Support office operations and community outreach efforts as needed.

What Makes This Role Rewarding

• Meaningful work that directly impacts vulnerable populations.
• Opportunity to help older adults and individuals with disabilities remain safe and receive appropriate care.
• Variety in daily work through community visits, assessments, and collaboration with healthcare partners.
• Professional development and specialized training opportunities.
• Supportive team environment dedicated to service excellence.

Join Our Mission

At STEP Office of Aging, we are committed to improving the quality of life for older adults and individuals with disabilities. If you are compassionate, detail-oriented, and motivated by meaningful community service, we encourage you to apply.

Apply today and help connect people with the care and support they deserve.

Requirements

• Bachelor's degree in social work or a related field.
• One year of experience conducting functional, clinical, psychosocial, or eligibility assessments.
• Ability to obtain Functional Eligibility Determination (FED) and Pennsylvania Individualized Assessment (PIA) competencies during the introductory employment period.
• Valid driver's license, reliable transportation, and ability to travel throughout the service area.
• Proficiency with Microsoft Office and electronic documentation systems.

Knowledge and Skills for Success

• Strong interviewing and assessment skills.
• Ability to analyze complex medical and psychosocial information.
• Excellent written and verbal communication abilities.
• Strong organization and time-management skills.
• Commitment to customer service and person-centered care.
• Ability to work independently while collaborating effectively with a team.

Benefits

STEP, Inc. offers a generous benefits package:

✔ Flexible health insurance options to fit YOUR needs

✔ Agency-paid dental, vision, and life insurance

✔ 403(b) retirement savings with generous employer match

✔ Flexible Spending Account (FSA) and Dependent Care Account (DCA) options

✔ Short- and long-term disability insurance

✔ Paid Time Off (PTO) and Long-Term Sick Leave

✔ Paid holidays

✔ Optional flexible benefits