Assistant Store Manager (Pet Supplies Store)

Job Description

Job Description

The primary role of the assistant manager at Chaar is to maintain high levels of sales and customer engagement, both individually, and part of the store team. Additionally, the assistant manager may be involved in all other aspects of running the store and helping customers and staff as needed.

Our ideal Assistant Manager is outgoing, ambitious in nature, detail oriented, and determined to create the best shopping experience for our customers. They are organized and adept at time management skills. Prior retail experience in sales and customer service is required.

This is not a remote work position. Must be available to work weekends & evenings as needed. 

Work Location: 291 Town Center Blvd, Easton, PA 18040
*6 to 8 weeks of training will occur at 1635 Airport Rd, Allentown, PA 18109*

CORE RESPONSIBILITIES

• Sales, customer service, & customer engagement
• Maintain store displays, appearance, & cleanliness
• Receive, stock, and manage rotation of inventory
• Assist store manager in managing, training and coaching staff
• Exemplify the work ethic, values, and skills 
• Resolve conflict, customer complaints, and other unexpected / unplanned incidents
• Assist in all areas related to the successful operation of the store

QUALIFICATIONS

• Outgoing, “Customer First” mentality
• Must have open availability including evenings and weekends 
• GED/High School Diploma required
• Minimum of 1 year retail work experience. Experience pet supply sales is preferred. 
• Excellent interpersonal skills 
• Intermediate math skills
• Ability to work independently and stay on task
• Able to prioritize competing tasks
• Clear and effective written and verbal communication and strong interpersonal skills

SALARY & BENEFITS:

• Pay range $16-19/hr depending on experience
• Medical and dental benefits
• 401k Retirement savings plan plus matching company contribution
• Paid time off and paid holidays
• Generous employee discounts
• Life-friendly operating hours

ADVANCEMENT:
Advancement opportunities to roles such as store manager or administrative roles may be offered. Advancement is based on a combination of measurable performance metrics related to sales performance, subjective feedback from other employees and customers, business needs, and other considerations. 

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