Program Manager

Program Manager (DHA) Job ID#: 26-6066 Clearance: Secret Location: Falls Church, VA Who We Are Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets. What We Do At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting‑edge transformative solutions. What You’ll Do Navitas Business Consulting Inc. is seeking an experienced Program Manager to lead contract performance and program oversight supporting the Agency’s Equal Employment Opportunity Complaints Database System (EEOCDS), E‑File, and Anti‑Harassment Program Management Tool (AHPMT) platforms. The Program Manager will serve as the primary point of contact for the Government, providing leadership across contract execution, customer engagement, delivery management, resource planning, and operational oversight for the implementation and sustainment of mission‑critical COTS case management solutions. The successful candidate will oversee all contract activities supporting software implementation, operations and maintenance, cybersecurity compliance, system modernization, Agile delivery, production support, and continuous improvement efforts across Pre‑Production and Production environments. This individual will ensure successful execution of contractual requirements while maintaining exceptional customer satisfaction, regulatory compliance, and operational excellence. Responsibilities Serve as the primary point of contact between Navitas and Government leadership for all contract performance and operational activities. Provide overall contract management, program oversight, and strategic leadership for implementation, sustainment, and modernization efforts supporting EEOCDS, E‑File, and AHPMT platforms. Lead cross‑functional teams supporting application development, operations, cybersecurity, engineering, testing, infrastructure, and production support activities. Manage contract performance to ensure compliance with all contractual requirements, deliverables, schedules, quality standards, and service level expectations. Oversee implementation and deployment of Anti‑Harassment (AH) capabilities across Pre‑Production and Production environments. Direct software upgrades, version releases, performance enhancements, architectural improvements, and system modernization initiatives. Coordinate troubleshooting, root cause analysis, incident resolution, and production support activities to ensure high system availability and operational continuity. Oversee Agile project execution, backlog prioritization, sprint planning, user story management, and delivery coordination using Government collaboration tools. Ensure cybersecurity compliance activities are executed in accordance with DHA policies, Risk Management Framework (RMF), Authority to Operate (ATO), and applicable Department of Defense security requirements. Manage project schedules, staffing, budgets, subcontractor performance, risk management, and resource allocation across multiple concurrent initiatives. Facilitate executive‑level meetings, status reviews, governance activities, and stakeholder communications with Government leadership. Monitor contract performance metrics, identify opportunities for process improvement, and implement corrective actions to enhance program delivery. Ensure all project documentation, reports, and deliverables are completed accurately and submitted on schedule. Foster strong customer relationships while ensuring successful execution of mission‑critical Health IT initiatives. What You’ll Need Bachelor’s degree in computer science, Information Systems, Information Technology, Engineering, Mathematics, Business Administration, or a related technical field from an accredited institution. Equivalent combination of education and directly related experience may be considered. Minimum ten (10) years of experience managing contracts, programs, or enterprise IT initiatives of similar scope, size, and complexity. Demonstrated experience managing large‑scale government technology programs supporting enterprise software implementations, operations, and sustainment. Experience leading cross‑functional technical teams supporting software development, systems engineering, cybersecurity, infrastructure, testing, and operations. Proven experience managing customer relationships, executive stakeholders, subcontractors, budgets, schedules, risks, and contract performance. Experience overseeing Agile software development and product delivery using Scrum, Kanban, or hybrid methodologies. Strong understanding of COTS software implementation, enterprise application lifecycle management, and production support operations. Experience managing software upgrades, system enhancements, production issue resolution, and continuous improvement initiatives. Familiarity with cybersecurity compliance frameworks, Risk Management Framework (RMF), Authority to Operate (ATO), NIST standards, and Department of Defense security requirements. Strong communication, leadership, organizational, negotiation, and problem‑solving skills. Set Yourself Apart Experience supporting the Department of Defense (DoD), Defense Health Agency (DHA), or other Federal healthcare organizations. Health IT or healthcare systems management experience strongly preferred. Project Management Professional (PMP), Certified ScrumMaster (CSM), PMI‑ACP, ITIL, or comparable project management certification preferred. Experience supporting Entellitrak, enterprise case management systems, or similar COTS platforms. Familiarity with EEO case management, Anti‑Harassment systems, workflow automation, or enterprise records management solutions. Experience supporting cybersecurity accreditation, continuous monitoring, vulnerability management, and security compliance activities. Salary Range: $120,000 - $175,000 Equal Employer/Veterans/Disabled Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources. Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran‑status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navitas. #J-18808-Ljbffr