Or Scheduler Orthopedics
Augusta Health Careers
Overview
At Augusta Health your work matters and so do you. Whether youre delivering direct patient care supporting operations or innovating behind the scenes every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job we offer a purpose-driven career in a nationally recognized independent health system located in Virginias scenic Shenandoah Valley.
Learn more about career opportunities on our Careers Page .
Our team members thrive in a supportive culture that values collaboration integrity and excellence. With opportunities across clinical and non-clinical areas Augusta Health is a place where your skills make a difference and your growth is a priority.
Why Join Augusta Health
We believe in taking care of the people who care for our community. Thats why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being career development and work-life balance. Whether youre launching your career or bringing in years of experience we provide the tools resources and encouragement to help empower you to reach your full potential personally professionally and financially.
Explore our Benefits current Hiring Incentives and our Taking Care of Us initiative which embraces Belonging Respect Inclusion Diversity Growth and Equity ( B.R.I.D.G.E. ) to see how we invest in our team members and culture.
Total Rewards & Benefits ( may vary by position )
- Comprehensive insurance package including medical dental and vision coverage
- Retirement savings plans and financial wellness support programs
- Earned Wage Access Program allowing eligible team members to access a portion of earned wages before payday
- Generous paid time off and flexible scheduling to promote work-life balance
- Career development programs including clinical ladders shared governance and advancement opportunities
- Personalized onboarding with dedicated preceptors and ongoing educational support
- Tuition reimbursement and access to onsite childcare
- Free onsite parking 24/7-armed security for your safety a Health Fitness Reimbursement Program and an onsite credit union and pharmacy
- Competitive pay with shift/weekend differentials
- Employee discounts at the cafeteria gift shop pharmacy and local entertainment venues (i.e. movie tickets)
Full details are available on our Benefits Page .
Job Summary
The Operating Room Scheduler is responsible for the coordination scheduling and communication of surgical and procedural cases for Augusta Medical Group (AMG) providers. This role ensures accurate and timely scheduling of patient procedures pre-admission testing (PAT) coordination with surgical teams anesthesia vendor representatives and other key departments. The OR Scheduler may also support administrative tasks such as payroll staff scheduling and general office support to maintain efficient clinic operations.
The OR Scheduler serves as a key liaison between providers patients hospital departments and vendor partners ensuring a seamless experience for patients while supporting regulatory and operational requirements.
Responsible for ensuring all required documentationincluding consents physician orders and procedure notesare obtained verified and appropriately scanned or delivered to the OR in accordance with established protocols and timelines.
This position plays a critical role in supporting Augusta Healths mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative patient-centered environment and helps drive outcomes aligned with organizational priorities.
Essential Job Duties
Scheduling & Case Management
- Accurately posts surgical and procedural cases into the iQueue scheduling system.
- Verifies all case details including patient identifiers procedure specifics anesthesia requirements and surgical site/side.
- Schedules PAT appointments or phone screenings as appropriate based on case type and patient needs.
- Communicates case details changes and add-ons to internal departments external vendors and sales representatives.
- Confirms all necessary documentation (consents orders H&P) is received and filed appropriately prior to the procedure.
- Scans procedural notes and ensures timely and accurate filing within the patient record.
- Obtains urgent prior authorizations for scheduled procedures.
Daily OR/Procedure Schedule Management
- Maintains and monitors the daily OR or procedural schedule adjusting arrival times based on surgical start times and patient needs.
- Notifies appropriate departments of schedule updates changes or case add-ons.
- Communicates directly with patients regarding any schedule adjustments or changes in arrival times.
- Ensures complete timely and accurate daily distribution of the OR/procedure schedule to all relevant parties.
- Attends daily OR Huddle.
Customer Service & Communication
- Demonstrates professionalism and excellent communication skills with patients providers and team members.
- Responds to phone calls promptly and professionally; limits personal calls to maximize productivity.
- Proactively seeks opportunities to improve patient satisfaction and practice efficiency.
Compliance & Personal Development
- Maintains working knowledge of regulatory guidelines patient privacy laws and HIPAA compliance.
- Takes ownership of personal growth education and ongoing professional development.
- Participates in practice initiatives focused on patient and staff satisfaction.
Required Qualifications
- Education: High School Diploma or equivalent
- Licensure/Certification: None
- Experience: 1-year Medical Office experience
- Drivers License: N/A
- Eligibility to work in the United States and meet Virginia state employment requirements
Preferred Qualifications
- Education: Associates Degree
- Licensure/Certification: CMA or LPN
- Experience: Proficient in scheduling systems and electronic medical records (EMR); Meditech and/or Athena experience.
- Prior experience in a hospital healthcare system or related service-oriented environment
- Familiarity with Augusta Healths systems workflows or organizational culture is a plus
Competencies Knowledge Skills and Abilities
- Strong organizational skills and attention to detail.
- Ability to communicate effectively both verbally and in writing.
- Demonstrates discretion and maintains confidentiality.
About Augusta Health
Augusta Health is an independent nonprofit mission-driven health system located in Fishersville Virginia in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services including Augusta Medical Centera 255-bed facilityand Augusta Medical Group which operates 40 practice locations and four urgent care centers. Our commitment to excellence innovation and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.
Discover more about our history values and community impact on our About Us Page .
Equal Opportunity Statement
Augusta Health recruits hires and promotes qualified candidates for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran or military discharge status and family medical or genetic information.
We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.
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