Shipping Assistant II

Job Description

Job Description

Get to know us:

Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic paperboard, folding carton, and commercial printing products. We serve customers across industries like food and beverage, technology, health and beauty, pharmaceuticals, and more.

What sets us apart? Our culture is built on five core behaviors that guide everything we do:

• Lead with Safety – We put people first, always.
• Build Trust – We keep our promises and act with integrity.
• Innovate and Be Resilient – We embrace challenges and create solutions that raise the bar.
• Include and Collaborate – We believe diverse perspectives make us stronger.
• Raise the Bar – We strive for excellence in every detail.

If you’re looking for a place where these values aren’t just words but actions, you’ll feel right at home here. Curious? Learn more at

How you'll make an impact:

MRP is searching for a passionate and agile Warehouse Assistant II who consider themselves problem-solvers and excited by challenges and the opportunity to build something great with us. As Warehouse Assistant II in the Shipping Department, you will be responsible for providing warehouse services through safe, efficient, cost effective and accurate handling of materials using manual labor and standard power equipment. Under minimal supervision executes tasks pertaining to inbound and outbound shipping activities. Tasks range from product tracking, inventory control, and problem solving.

What’s in it for YOU:

• Competitive Pay: $20-$22 per hour.
• Safety-First, People-First Culture.
• Paid Time Off (PTO): Vacation and sick time plus observed company holidays.
• 401K Employer Contributions.
• Short and long-term disability options.
• Life Insurance.
• And more!

What will you do in this role:

• Executes tasks in ERP system for finished goods movements.
• Monitors all dock door activity.
• Manual labor to include loading/unloading trucks either by forklift or by hand as necessary.
• Maintains inventory records accordingly.
• Identifies and distributes priority loads to production floor.
• Manages shipping of customer orders through the utilization of systems/procedures.
• Reviews special instructions for customer orders and verifies with production team to ensure instructions were followed.
• Prepares and tracks all internal shipping documents (internal/external) and monitors order status; escalates issues to leadership as required.
• Participates and engages in all problem-solving sessions related to identifying improvement opportunities for material handling or shipping.
• Communicates all operational issues related to truck shipping to leadership and the root cause.
• Facilitates all shipping opportunities; works cross-functionally with manufacturing, customer service, and quality to coordinate shipments.
• Utilizes ERP query capabilities, answers and verifies appropriate shipment inquiries made by customers (carriers, customer service, supply planning, dispatchers, etc).
• Operates company vehicle in a professional, safe and courteous manner.

What does it take to be successful in this role?

Basic Requirements:

• Language Skills – Ability to read and comprehend instructions. Ability to communicate verbally and in writing.
• Mathematical Skills – Ability to add, subtract, multiply and divide in all units of measurement using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
• Reasoning Ability – Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving concrete variables in standard situations.
• Computer Skills – Basic computer skills are required to read work instructions, record job data, follow work schedule, and communicate via email.
• Time Management.
• Detail-Oriented.
• Technical Capacity.
• Problem Solving/Analysis.

Preferred Requirements:

We value diverse experiences and perspectives—they help us innovate every day. While these qualifications are preferred, they’re not required :

• High school diploma or General Education Degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Helpful to have either a valid Class A or B License. Must be able to drive a standard shift 24’ box truck.
• Forklift & Forklift Clamp experience preferred.
• Paperboard folding carton industry experience.
• Experience in shipping and operating manufacturing equipment is a plus.
• Flexible, adaptable, and teamwork-oriented. Able to perform a variety of tasks throughout the day in a fast-paced work environment; respond to continually changing priorities and coordinate multiple projects.

The physical requirements and work environment:

Physical Demands:

• Standing/Walking: Ability to stand and walk for extended periods (up to 8–12 hours per shift).
• Lifting/Carrying: Regularly lift and move materials up to 50 lbs.
• Repetitive Motions: Frequent use of hands and arms for machine operation and material handling.
• Visual/Manual Requirements: Ability to read gauges, measure materials, and excellent depth perception for moving bulky materials around.

Environmental Conditions:

• Temperature: Work performed in a manufacturing environment with seasonal temperature variations.
• Noise Level: Exposure to moderate to high noise levels; hearing protection provided.
• Safety Gear: Personal protective equipment (PPE) such as safety glasses, gloves, and steel-toe shoes required.
• Other Factors: Occasional exposure to dust, or chemicals used in shipping/packing materials.

Schedule & Work Hours:

• Full-time position; standard schedule is Monday to Friday 8:00 AM to 4:00 PM, with occasional overtime as needed.

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the position's duties, responsibilities, or requirements.

Mill Rock Packaging is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Recruiting Agencies: Mill Rock Packaging does not accept unsolicited resumes and will not be responsible for any fees associated with them.