Customer Service Clerk

Job Description

Job Description

We are seeking a detail-oriented  Customer Service Clerk to join our team in Compton . This entry-level role is ideal for someone who is organized, accurate, and able to handle repetitive tasks while maintaining a high level of quality.  

We are looking to hire a temporary customer service clerk, order has been created, kindly add resumes to order and we will reach out for interviews accordingly.

Below are the requirements:

Schedule: 8:30am-5pm

Essential Duties and Responsibilities:

As a transportation   customer service representative, the successful candidate will have the following duties and responsibilities:

• Prioritize, schedule.  (EDI)
• Investigate and resolve customer complaints.
• Troubleshoot escalated Vendor issues by collaborating with transportation teams/Customer Service and reporting wins back to manger.
• Oversees the flow of customer correspondences, the tracing of shipments, the validation of purchase orders, and the processing of orders.
• Communicate Dispatch challenges with Vendors in real-time to maintain a consistent pickup schedule and exceed Customer LOS expectations

·         Formulate clear Customer-Service objectives that will guide the department’s effort of maximizing customer satisfaction.

·         Possible weekends

Job Requirements

·         At least 1 year of experience in customer service (plus)

·         Must have good organization, written, oral communication, and computer skills.

·         Capability of multi-tasking

·         AS400/EDI experience is a plus.

·         Trucking Dispatch background is plus.

Compensation: $20 hr.

If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.

CitiStaff 1111 W. Town & Country Rd Ste 29, Orange, CA 92868

Our client is looking to hire the right candidate as soon as possible, time is of the essence.

CitiStaff Solutions, Inc.

Company Description

CitiStaff Solutions, Inc.