Operations Manager

Operations Manager

South Glens Falls, NY

Salary: Up to $70,000+

About the Opportunity

:
A well-established, family-owned energy and service company is seeking an Operations Manager to oversee daily business operations at its South Glens Falls location. This leadership role is responsible for supporting field service operations, customer service, employee development, and overall business performanc

e.
This is an excellent opportunity for a hands-on leader who enjoys managing people, improving processes, solving problems, and driving operational succe

ss.
Key Responsibili

• tiesOversee day-to-day business operations and ensure efficient workflow across departm
• entsSupport field service, delivery, and customer service t
• eamsLead, train, and develop employees while fostering a positive and accountable workplace cul
• tureMonitor operational performance and identify opportunities for improve
• mentAnalyze business data and operational metrics to support decision-ma
• kingResolve customer concerns and maintain high levels of customer satisfac
• tionCoordinate communication between office staff, field personnel, and leader
• shipImplement process improvements to increase efficiency and service qua
• lityAssist with workforce planning, scheduling, and personnel manage

ment
Qualifica

• tionsPrevious experience in operations management, branch management, service management, or a similar leadership
• roleStrong analytical and problem-solving s
• killsExcellent communication and interpersonal abil
• itiesProven ability to lead, train, and motivate empl
• oyeesStrong customer service orient
• ationAbility to work independently and collaboratively in a fast-paced enviro
• nmentExperience managing multiple priorities and operational activ
• itiesBachelor's degree in Business Management or a related field pref