Clinical Support Staff

Banyan treatment centers is seeking a Clinical Support Staff to join our Clinical team and help drive exceptional care. In this role, you will guide patients through engaging group sessions, biopsychosocial assessments, and provide assistance to primary therapists ensuring the highest standards of patient care, regulatory compliance, and fostering the growth of a dynamic team. Your expertise will be instrumental in supporting life-changing outcomes for individuals overcoming addiction and mental health adversities. Position Details Reports to: Clinical Director Schedule: Full-Time, Tuesday-Saturday or Sunday-Thursday, 8 AM - 4 PM Location: Baldwinville, MA (On-site) Compensation: $24-$28 per hour About Banyan Treatment Centers Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide. In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to providing high-quality care and reinforces our financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction. Why Join Banyan Treatment Centers? Make a Lasting Impact: Use your expertise to conduct engaging group sessions that directly support patient recovery and well-being. Thrive in a Purpose-Driven Team: Join a dynamic team that values diversity, with many members bringing firsthand recovery experiences to enrich care. Collaborate in a Supportive Environment: Work alongside a multidisciplinary team to provide patient-centered care. Champion Ethical Care: Contribute to a culture of integrity, ensuring compliance with regulatory standards while delivering compassionate care. Advance Professionally: Access continuous learning, mentorship, and career growth opportunities in a supportive setting. Leverage Loan Repayment Opportunities: Banyan Treatment Centers is an approved facility for the STAR Loan Repayment Program (STAR-LRP). Eligible team members in direct patient care roles can qualify for student loan repayment assistance through our STAR-LRP partnership. Personal Characteristics Empathy & Compassion: Demonstrate a genuine understanding of patient feelings and respond in a supportive, non-judgmental manner. Strong Communication and Emotional Resilience: Communicate clearly with patients, families, and colleagues, and maintain emotional composure in challenging situations. Problem-Solving & Critical Thinking: Assess complex situations and develop effective solutions while maintaining accurate documentation. Flexibility & Cultural Sensitivity: Adapt therapeutic approaches to meet the unique needs of each patient, respecting cultural differences. Accountability & Integrity: Uphold ethical standards and maintain confidentiality in all aspects of care. Key Responsibilities Participate effectively in multidisciplinary treatment plan reviews, demonstrating adequate preparation and understanding of patient issues, progress, areas of resistance, positive and negative strategies, etc. Completes baseline clinical assessments, biopsychosocial. Conducts groups. Assist Therapist and Case Manager as needed. Complete clinical documentation in a timely manner. Responsible for covering client caseload in absence of Primary Therapists. Assists Therapist in familial communication and documentation. Assists client in managing outside stressors. Maintains clinical records according to program policies and those of licensing and accrediting agencies. Assists Therapist and Case Manger with discharge planning. Required Qualifications Bachelor's Degree in Social Work or a related Human Services field. Adherence to the Healthcare Code of Ethics Familiarity with Joint Commission Standards. Knowledge of State and Federal confidentiality regulations. Preferred Qualifications Master's Degree in Social Work or a related Human Services field. Licensure eligible in Massachusetts. Work experience in the field of behavioral/mental health, preferred but not required. Comprehensive Benefits Include Medical, Vision, and Dental Insurance Whole and Term Life Insurance Short and Long-term Disability Insurance 401(k) Benefit with Employer Match Paid Time Off 7 Paid Holidays, including a floating holiday to use at your discretion Employee Assistance and Referral Programs EOE #J-18808-Ljbffr Banyan Treatment Centers