Parts Specialist

Parts Specialist

Key Responsibilities

• Customer Service: Advise walk-in and wholesale customers on parts, look up accessories, and manage inquiries over the phone.
• Inventory Management: Oversee stock levels, adjust pricing for profitability, and monitor for obsolescence.
• Procurement: Order required components, track shipments, and manage backorders.
• Quality Control & Returns: Mirror-match delivered parts against repair orders, inspect for damage, and process returns or credits.
• Department Collaboration: Coordinate directly with Customers and Service Technicians to ensure parts orders are processed successfully.
• Area Beautification: Performs routine housekeeping tasks that maintain the cleanliness of products and the retail sales area.

Standard Qualifications

• High school diploma or GED.
• Strong computer and digital catalog skills.
• Ability to lift, push, or pull heavy parts.

Customer Service with Sales Experience