Customer Account Specialist
Pridestaff - Plantation, FL
Job Description
Job Description
PrideStaff on behalf of a client in Broward County is seeking a proactive and solutions oriented Customer Account Specialist who is customer focused and has great relationship building skills! This position requires you to be a liaison between global customers and internal team. If this sounds like you, apply today!
This is a 6-month project. Responsibilities:- Manage the full customer lifecycle—from quoting to final delivery—ensuring a seamless experience in a fast-paced environment.
- Process RFQs, review purchase orders, and manage order entry with high accuracy.
- Monitor open order reports, resolve holds proactively, and manage post-order activities like expedites and date changes
- Partner with Sales and Materials Management to resolve inquiries regarding pricing, delivery, and disputes.
- Build "trusted advisor" status with key stakeholders; listen to customer challenges to drive loyalty and exceptional service.
Requirements:
- Proactive approach to resolving customer concerns and internal bottlenecks.
- Ability to thrive in a high-pressure, global work environment
- Previous experience dealing with order entry, post order support and delivery resolution
- Proficient with ERP software like Salesforce or similar.
- Must be bilingual: Spanish or Portuguese
Must be able to submit to a background check and a drug screen
PrideStaff is an equal opportunity employer
Vacancy posted 2 days ago
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